NGS Super is seeking a Service Delivery Consultant to be the first point of contact for proactive member engagement, delivering personalised, phone-based support to members, employers and advisers. You will conduct end-to-end case management and run outbound campaigns to drive resolutions and positive outcomes.
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Based in Melbourne (or Sydney/Brisbane), you'll collaborate with internal teams, maintain accurate CRM records and uphold our Members First philosophy while ensuring regulatory compliance
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📌 Proactive Member Care & Service Delivery Consultant (Victoria)
🏢 NGS Super
📍 Victoria
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