Job Description

Position Available: Part-Time ($28 p/h) and Full-Time ($61,000 annual base salary)

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SALES ASSOCIATE — POP MART

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Global Pop-Culture | Immediate Start

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Position Available: Part-Time ($28 p/h) and Full-Time ($61,000 annual base salary)

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Join the POP MART Phenomenon

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POP MART is a global pop-culture and designer-toy brand with 550+ stores and 2,300 Robo Shops across 30+ countries. As we continue to expand across Australia and New Zealand, we're looking for passionate and customer-focused Sales Associates to join our growing retail team.

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This is a fast-paced, high-volume retail environment, ideal for people who enjoy customer interaction, thrive during busy trading periods, and want to grow with a global brand.

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Why You'll Love Working at POP MART

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- Work with products customers genuinely love — collectors, fans and families
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- Weekly new releases keep every day exciting and quick-moving
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- Clear career progression opportunities within a growing business
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- Job security with a rapidly expanding global brand
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- Monthly product incentives (post-probation)
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- Supportive, energetic and inclusive team culture
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- Annual POP LAND (Beijing) pass
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- A colourful, creative retail environment
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What You'll Do

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Deliver Great Customer Experiences

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- Engage customers confidently and provide friendly, energetic service
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- Share product knowledge and introduce new collections
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- Support sales through upselling and cross-selling opportunities
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Maintain Store Standards

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- Replenish stock and maintain visual merchandising standards
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- Support deliveries, stock counts and inventory accuracy
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- Keep the store clean, organised and customer-ready
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Support Daily Store Operations

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- Process transactions accurately through POS systems
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- Follow store procedures and loss prevention standards
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- Support product launches and peak trading periods
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Who You Are

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- Confident and customer-focused
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- Passionate about retail, pop culture or collectibles
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- Energised by fast-paced environments
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- Reliable, positive and adaptable
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- Strong communicator with excellent attention to detail
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Full-Time Availability Requirements

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- This is a permanent full-time position averaging 38 hours per week.
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- Flexible availability across all 7 days is required.
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- Typical rosters include weekends, late-night trading and public holidays.
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- We aim to provide structured rosters with two consecutive days off in a standard week, supporting work-life balance and roster consistency.
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- As a retail business, flexibility is required throughout the week to support customer demand, peak trading periods and special events.
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- Availability throughout our peak trading season (November to January) is essential.
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Part-Time Availability Requirements

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- This is a permanent part-time position.
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- Availability to work 3–4 days per week is required.
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- Applicants must be available to work at least one weekend day and one late-night trading shift each week.
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- Rosters are planned in advance to support consistency and work-life balance.
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- Flexibility to support business needs, peak trading periods and major product launches is expected.
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- Availability throughout peak trading periods, including November to January, is essential
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Eligibility

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- Full permanent working rights in Australia required
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- Must be able to commit to availability requirements
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#J-18808-Ljbffr

📌 Sales Associates - Melbourne CBD (Victoria)
🏢 POP MART
📍 Victoria