Job Description

Human Solutions Group – Blue Mountains NSW

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You'll lead a cluster of heavily corporate/MICE-focused hotels across Northern New South Wales, driving revenue growth through disciplined sales strategy, proactive account management, and high-performance team leadership.

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This role is built for a DOS-calibre leader who can win, retain, and expand corporate and event business—while setting clear standards across multiple properties.

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About the role

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As Cluster Director of Sales, you will manage and grow sales performance across a cluster of heavily corporate/MICE-submitted hotels in Northern New South Wales. You'll lead a sales team (and coordinate across departments and properties) to secure and develop group business, corporate accounts, and event-driven revenue. This position is highly commercial: you'll build proactive sales strategies, strengthen key accounts, and ensure consistent account management execution across the cluster.

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Key responsibilities

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- Own and deliver sales targets across the cluster, with clear focus oncorporate accounts, MICE/group bookings, and event revenue
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- Build and execute aproactive sales strategyaligned with property goals, seasonality, and market demand
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- Leadaccount management: develop relationships, manage pipelines, negotiate opportunities, and retain key accounts
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- Identify new business opportunities through prospecting, networking, and targeted outreach (corporate, associations, planners, and event partners)
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- Partner closely with hotel leadership and operational teams to ensure sales commitments are delivered and guest expectations are met
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- Drive activity and performance through regular sales reviews, forecasting, pipeline governance, and measurable KPIs
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- Ensure brand and proposal standards are followed across the cluster (commercial clarity, competitive positioning, and professional presentation)
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- Coach and develop sales team members through training, call coaching, structured feedback, and clear performance plans
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- Collaborate on marketing initiatives to support business generation and strengthen market presence
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What we're looking for

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- At least 5 years' experience in a DOS (Director of Sales) role(or closely aligned senior sales leadership capacity)
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- Strongpeople managementexperience managing sales professionals across multiple properties or a complex portfolio
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- Proven success withcorporate and MICE/group salesstrategy, business development, and account retention/expansion
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- Demonstrated ability to build pipelines and execute a disciplined sales process (forecasting, proposals, follow-up cadence)
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- Robust negotiation skills and confidence engaging with senior corporate stakeholders and event decision-makers
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- Commercial mindset with the ability to turn data and demand trends into actionable sales plans
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- Excellent communication, relationship-building, and leadership presence
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Role scope

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- Cluster leadership responsibility acrossNorthern NSWhotels with a corporate/MICE focus
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- Cross-property coordination and alignment with General Managers, Operations, and Revenue/Rooms teams
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- Sales leadership, strategy ownership, and account growth accountability
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📌 Cluster Director of Sales - Sydney (New South Wales)
🏢 Human Solutions Group
📍 New South Wales