Job Description

Build relationships, solve customer challenges, and drive sales growth at GLT!

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Manage inbound enquiries, qualify opportunities, prepare quotations, and deliver an exceptional customer experience while helping customers find the right solution and supporting the continued growth of the GLT business.

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About The Role

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The Sales Representative is responsible for converting enquiries into sales, building robust customer relationships, and delivering an exceptional customer experience throughout the sales journey.

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Working across designated product categories, you will manage inbound enquiries, qualify opportunities, prepare quotations, and follow up opportunities through to conversion. You'll play a key role in supporting customer retention, identifying repeat business opportunities, and ensuring all customer interactions and sales activities are accurately maintained within the CRM.

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Success in this role comes from being customer-focused, commercially minded, organised, and proactive in managing multiple opportunities while collaborating closely with Sales, Production, Engineering, Finance, and Marketing teams.

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In This Role, You'll:

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- Manage inbound sales enquiries and qualify customer requirements.
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- Build strong customer relationships that drive repeat business and customer retention. Prepare quotations and convert opportunities into sales outcomes.
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- Identify upselling and cross-selling opportunities across the product portfolio.
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- Maintain accurate customer, lead, quote, and opportunity information within the CRM.
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- Provide prompt and professional customer service, resolving enquiries efficiently.
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- Collaborate with internal teams to deliver exceptional customer outcomes.
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- Contribute market insights, customer feedback, and continuous improvement initiatives.
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What We're Looking For

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- Experience in sales, internal sales, customer service, or sales coordination.
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- Strong relationship-building, communication, and customer engagement skills.
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- Highly organised with the ability to manage multiple priorities.
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- Commercially aware with a focus on achieving results.
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- Strong attention to detail and CRM administration skills.
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- Experience within trailers, transport, manufacturing, heavy equipment, or industrial sectors will be highly regarded.
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Physical Requirements

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- Ability to work in an office based open plan environment
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- Ability to travel by road or air for customer visits and industry events as required
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- Comfortable working within a manufacturing environment across all seasons, including Queensland summer and winter conditions.
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Success In This Role

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You will be successful if you consistently deliver a high-quality customer experience, build lasting customer relationships, convert opportunities into sales, maintain accurate sales information, and contribute positively to the growth and performance of the GLT Sales team.

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This role is ideal for someone who enjoys working with customers, achieving results, and being part of a collaborative team focused on growth and continuous improvement.

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📌 Internal Sales Representative (Ipswich)
🏢 GLT Trailers
📍 Ipswich