Job Description

Lead and supervise the AM Operations team.

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Provide daily direction to drivers, forklift operators and warehouse staff.

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Allocate labour effectively to meet operational demands.

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Ensure all freight is dispatched within required service levels.

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Monitor depot workflow and adjust resources throughout the shift.

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Escalate operational issues promptly and provide practical solutions.

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Maintain high housekeeping standards throughout the depot.

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Ensure equipment and operational resources are utilised efficiently.

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Operational Leadership

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- Lead and supervise the AM Operations team.
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- Provide daily direction to drivers, forklift operators and warehouse staff.
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- Allocate labour effectively to meet operational demands.
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- Ensure all freight is dispatched within required service levels.
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- Monitor depot workflow and adjust resources throughout the shift.
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- Escalate operational issues promptly and provide practical solutions.
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- Maintain high housekeeping standards throughout the depot.
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- Ensure equipment and operational resources are utilised efficiently.
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Allocation & Fleet Coordination

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- Complete daily vehicle allocations and route planning.
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- Maximise vehicle utilisation and driver productivity.
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- Ensure runs are allocated accurately and efficiently.
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- Monitor departure times and delivery schedules.
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- Communicate operational changes to drivers throughout the shift.
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- Minimise unnecessary kilometres and overtime.
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- Assist with linehaul and local fleet coordination where required.
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Team Leadership

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- Create a positive,



respectful and high-performing workplace culture.
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- Lead by example through professionalism and strong work ethic.
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- Coach, mentor and develop employees.
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- Conduct daily pre-start meetings and toolbox talks.
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- Address performance concerns promptly and professionally.
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- Recognise and encourage positive performance.
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- Promote teamwork and accountability across all operational staff.
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Safety & Compliance

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- Promote a strong safety culture.
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- Ensure all employees comply with company policies and procedures.
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- Verify pre-start inspections are completed.
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- Monitor fatigue management and Chain of Responsibility compliance.
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- Ensure PPE requirements are adhered to.
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- Investigate and report incidents, hazards and near misses.
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- Conduct regular workplace inspections.
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Key Skills & Experience

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- Previous experience supervising a transport or warehouse operation.
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- Extensive knowledge of transport allocation and route planning.
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- Robust leadership and people management skills.
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- Excellent organisational and planning ability.
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- High level of computer literacy.
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- Experience using Transport Management Systems.
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- Ability to work under pressure and make sound operational decisions.
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- Excellent communication and conflict resolution skills.
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Key Competencies

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- Leadership
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- Operational Planning
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- Allocation & Scheduling
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- Decision Making
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- Accountability
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- Communication
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- Coaching & Development
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- Problem Solving
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- Time Management
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- Customer Focus
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- Safety Leadership
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📌 AM Operations Supervisor / Allocator (New South Wales)
🏢 Doble Express Transport
📍 New South Wales