Job Description

Build a High-Performing Practice. Lead Change. Deliver Results.

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Clarinda Clinic has built a strong reputation for exceptional patient care and is entering an exciting new phase of growth.

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We are looking for an experienced Practice Manager who wants more than simply running a practice. We're looking for someone who wants to build a business.

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This is an opportunity to lead a high-performing team, optimise operations, improve systems, drive accountability and influence the future direction of a growing dental practice.

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This isnotan administration role.

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This isnota coordinator role.

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This is a genuine leadership opportunity for someone who enjoys solving problems, improving performance, making decisions and creating lasting results.

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If you're energised by challenges, motivated by achieving measurable outcomes and take pride in building high-performing teams, we'd love to meet you.

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The Prospect

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Working alongside the practice owners, you will become the operational leader of the business.

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You'll have genuine authority to make decisions, improve systems, lead people and influence business performance. Your ideas won't sit in a suggestion box—they'll be implemented.

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You'll inherit a business with strong foundations and significant potential. Your role is to identify opportunities, remove inefficiencies, strengthen accountability and help build one of the leading dental practices in the region.

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This role is about creating a business that continually improves—not simply maintaining the status quo.

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Your Key Responsibilities

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- Lead, coach and develop a high-performing team
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- Build a culture of ownership, accountability and continuous improvement
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- Drive measurable business performance across all operational areas
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- Analyse, redesign and optimise systems, workflows and operational processes
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- Identify inefficiencies,



remove bottlenecks and improve productivity
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- Establish and monitor KPIs, reporting and performance reviews
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- Ensure compliance, quality standards and operational excellence
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- Lead recruitment, onboarding and ongoing staff development
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- Partner with ownership on strategic planning and business growth initiatives
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- Deliver an exceptional patient experience while improving business outcomes
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Success in This Role Looks Like

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- A highly engaged and accountable team
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- Strong operational efficiency and streamlined systems
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- Continuous improvement across the practice
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- Achievement of key business and performance KPIs
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- Improved profitability and sustainable growth
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- A positive, high-performance workplace culture
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Who You Are

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- You naturally take ownership.
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- You enjoy solving complex operational challenges and creating practical solutions that deliver results.
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- You make decisions based on facts, logic and sound judgement.
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- You hold yourself—and others—to high standards and aren't afraid to have honest conversations that improve performance.
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- You don't wait for problems to fix themselves.
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- You identify them, address them and create systems that prevent them from happening again.
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- You measure success by outcomes, not activity.
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- You thrive in environments where you're trusted to lead, influence change and continuously improve the business.
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You Bring

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- Proven leadership or management experience
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- Strong commercial and operational thinking
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- Exceptional organisational and planning skills
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- Confidence leading people and managing accountability
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- Experience improving systems, workflows and operational performance
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- Strong analytical, problem-solving and decision-making skills
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- High personal standards with excellent attention to detail
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- A continuous improvement mindset with the confidence to challenge existing processes constructively
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- The ability to balance people leadership with business performance
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Highly Regarded

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- Experience within the dental or healthcare industry
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- KPI development and performance management
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- HR, recruitment and workforce planning experience
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- Experience leading organisational change
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- Business improvement and operational excellence experience
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- Financial and operational reporting experience
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What We Offer

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- $100,000 Base Salary + Performance Incentives
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- Genuine leadership autonomy with authority to make decisions
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- Direct access to the practice owners
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- A modern, well-equipped practice with strong operational foundations
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- Professional development and leadership growth opportunities
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- A supportive ownership team that values initiative and innovation
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- The opportunity to build something exceptional and leave a lasting impact
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This Role Is For You If...

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- You want more than simply managing a roster or keeping the practice running.
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- You want to lead a business.
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- You enjoy building high-performing teams, improving systems, solving operational challenges and delivering measurable business results.
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- You believe accountability creates great cultures.
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- You take pride in raising standards.
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- You enjoy creating order, improving efficiency and helping people perform at their best.
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Applications close on Monday 20th July 2026 at 6pm.

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📌 Practice Manager / Business Leader (City of Kingston)
🏢 Clarinda Clinic
📍 City of Kingston