Job Description

Essential Safety Measures Auditing | Ivanhoe, VIC

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Full-Time | Immediate Start Available | Established & Supportive Team

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Are you an efficient, highly organised administrator who thrives on clear structure, sharp time management, and getting things right the first time?

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At Australian Essential Services Group (AESG), we deliver independent Essential Safety Measures (ESM) auditing services that keep thousands of commercial and residential properties compliant and protected nationwide.

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Due to internal team changes—including staff moving to part time hours and upcoming maternity leave,we are seeking an additional Administration Officer to join our close-knit, supportive office in Ivanhoe.

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Is This You?

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- You are driven by efficiency, know how to manage your workday, and can prioritise competing tasks without compromising on quality.
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- You love structure and routine, taking real pride in keeping fast-paced inboxes organised, schedules running on time, and records completely accurate.
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- You have a natural eye for detail and enjoy reviewing complex technical reports to spot small errors or omissions that others might miss.
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- You communicate clearly and professionally, feeling comfortable picking up the phone to assist clients, coordinate with field auditors, and support your team.
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- You adapt quickly to technology and feel confident navigating new software platforms (prior experience with systems like Uptick, Simpro, or similar workflow management tools is a great bonus!).
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What You'll Be Doing

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- Working closely within our admin team, you will take ownership of daily administrative workflows.
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- Reviewing technical ESM reports thoroughly and producing accurate compliance documentation in a timely manner.
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- Coordinating appointments and scheduling seamlessly between clients,



internal staff, and field auditors.
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- Managing incoming email correspondence promptly while keeping client records updated and error-free.
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- Handling inbound phone calls and account enquiries with a polite, helpful, and solution-focused approach.
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- Following established company procedures to ensure all administrative tasks meet strict industry compliance standards.
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What You Bring

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- At least 2 years of proven experience in an office administration, compliance, or operational support role.
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- Strong time management skills with a demonstrated ability to multitask and manage daily priorities effectively.
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- Exceptional attention to detail, particularly with proofreading, document formatting, and data entry.
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- Excellent written and verbal communication skills with a professional customer service demeanour.
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- Technical proficiency using common software packages such as Microsoft Office and a readiness to learn specialised database software.
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- Australian citizenship or permanent residency.
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(Prior experience with Essential Safety Measures, building compliance, or safety documentation is advantageous, but full training on our industry processes will be provided for someone with strong core administrative skills.)

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What's in It for You?

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- Join an established, friendly, and genuinely supportive team where your hard work is recognised and appreciated.
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- Work from a comfortable, light-filled Ivanhoe office, just a short walk from local shops, cafes, and public transport.
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- Enjoy the security of a stable, essential sector where your daily effort directly contributes to public safety.
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- Receive full onboarding and ongoing support to ensure you build long-term confidence in the role.
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- Earn a competitive remuneration package tailored to your experience.
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📌 Administration Officer (Williamstown)
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