Job Description

We are seeking an experienced People, Inclusion & Culture (PIC) Manager to join our team on a 12-month parental leave contract. This is a pivotal role responsible for delivering both strategic and operational HR support across the full employee lifecycle, while partnering closely with leaders to drive organisational effectiveness and a high-performing, inclusive culture.

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This role is ideally suited to a proactive HR professional who is looking to join a tight knit team in a creative environment. If you're looking for a role that allows you exposure to all aspects of the people lifecycle, apply now!

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Key Responsibilities

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Talent Acquisition & Workforce Planning

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- Manage end-to-end recruitment partnering with hiring managers to deliver high-quality hiring outcomes
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- Facilitate recruitment briefings, develop job advertisements, and manage requisitions within Workday
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- Screen, shortlist, and coordinate structured interview processes aligned to organisational capability and culture
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- Ensure a skilled and engaging candidate experience throughout the recruitment lifecycle
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- Oversee background checks and support seamless offer and onboarding transitions
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Culture & Engagement

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- Champion organisational values and support their integration across all people practices
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- Partner with leaders to foster an engaged, inclusive, and high-performing workplace culture
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- Support the design and delivery of employee engagement, wellbeing, and inclusion initiatives
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- Leverage employee feedback and data to inform culture and engagement strategies
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- Assist in the delivery of employee engagement surveys
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Onboarding & Offboarding

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- Partner with the broader PIC team to deliver a consistent and high-quality onboarding experience
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- Continuously improve onboarding processes to enhance engagement, productivity, and retention
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- Ensure onboarding content remains current and aligned to business needs
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- Manage structured offboarding processes, ensuring a positive and compliant exit experience
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- Coordinate cross-functional requirements to support smooth workforce transitions
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- Conduct exit interviews and provide insights and trends to senior stakeholders
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Employee Relations

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- Act as a first point of contact for employee queries and workplace matters
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- Support the management of employee relations cases, including documentation, coordination, and escalation
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- Partner with senior stakeholders to ensure fair, consistent, and compliant outcomes
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- Assist in preparing documentation and correspondence for ER matters
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Compliance & Governance

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- Manage compliance registers and track completion of mandatory training
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- Provide reporting and insights on compliance status, identifying and escalating risks where required
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- Ensure adherence to employment legislation, internal policies, and governance frameworks
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- Manage the conflict-of-interest process locally, supporting the Head of HR in developing COI submissions to the global team
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Learning & Development

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- Support the delivery and continuous improvement of learning initiatives
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- Maintain and enhance learning resources to ensure accessibility and relevance
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- Contribute to development initiatives that build capability across the organisation
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HR Operations & Systems

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- Oversee key HR processes including probation tracking and organisational data updates
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- Maintain organisational charts and support workforce visibility
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- Ensure the accuracy and ongoing improvement of the PIC Hub (SharePoint), including policies and resources
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About You

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- Tertiary qualification in Human Resources, Business, or a related discipline
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- +5 years' experience in a generalist HR role
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- Demonstrated experience managing end-to-end recruitment
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- Experience working with HRIS platforms (e.g. Workday)
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- Strong communication and stakeholder management skills
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- High level of integrity, professionalism, and sound judgement
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- Resilient, adaptable, and solutions-focused, with the ability to work both collaboratively and autonomously
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📌 Human Resources Manager (New South Wales)
🏢 Universal Music Australia
📍 New South Wales