Job Description

Looking for a job that's actually enjoyable?

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Join one of Australia's fastest-growing car rental companies where every day is different, you'll meet people from all over the world, and you'll be part of a supportive team that genuinely enjoys what they do.

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Here's what you'll get:

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- $31.98–$40.00 per hour
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- Uncapped commission on upgrades and sales
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- Full paid training — no car rental experience needed
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- Staff discounts on vehicle rentals
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- Real career progression – many of our leaders started in customer service
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- Friendly, supportive team culture
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- Meet travellers from across Australia and around the world
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- Free onsite parking
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- Flexible full-time and part-time opportunities
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Welcome to Simba Car Hire

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At Simba Car Hire, we're not just renting cars—we're helping people start holidays, business trips, family adventures and road trips.

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With thousands of vehicles across Australia and a rapidly growing network, we're building one of Australia's leading independent car rental brands.

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We're looking for energetic, friendly people who love helping customers and enjoy working in a team where every day brings something new.

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No two shifts are ever the same.

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What You'll Be Doing

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Your day might include:

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- Greeting customers as they arrive
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- Helping customers collect and return their vehicles
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- Answering phone and email enquiries
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- Processing bookings and rental agreements
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- Recommending upgrades and optional extras when they suit the customer
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- Coordinating vehicles with our operations team
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- Solving customer questions and creating memorable experiences
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Every interaction is an opportunity to leave customers with a excellent impression of Simba.

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We're Looking For People Who...

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You don't need years of experience—we can teach you the job.

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We're looking for people who are:

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- Friendly and approachable
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- Confident talking with customers
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- Sales postitive mindset
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- Reliable and punctual
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- Positive with a can-do attitude
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- Comfortable using computers
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- Happy working in a busy customer-facing environment
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- Hold a current Australian Driver Licence
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Experience in customer service, hospitality, retail, reception, tourism or car rental is highly regarded—but not essential.

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Why You'll Love Working Here

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We're proud of our team and believe work should be rewarding, supportive and fun.

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When you join Simba, you'll enjoy:

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- A welcoming team environment
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- Genuine opportunities to grow your career
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- Ongoing training and development
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- Recognition for great workCompetitive hourly rates plus commission
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- Working with customers from all over the world
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- Being part of one of Australia's fastest-growing car rental companies
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If you're someone who enjoys helping people and wants more than "just another job", we'd love to meet you.

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Availability

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We have Full-Time and Part-Time positions available.

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Our business operates seven days a week, so you'll need to be available to work both Saturday and Sunday as part of a rotating roster.

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📌 Customer Service Officer | Brisbane Airport (Queensland)
🏢 Simba Car Hire
📍 Queensland