Job Description

Client Relationship & Workforce Business Development Officer

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Build and maintain strong relationships with existing and prospective clients.

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Identify and secure new business opportunities to grow the company's client base.

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Conduct client meetings to understand workforce requirements and staffing needs.

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Represent AB Workforce Staffing Agency professionally during meetings, presentations, and networking events.

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Respond confidently and professionally to all incoming client enquiries via phone and email.

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Prepare and send professional business proposals, quotations, service agreements, and follow-up correspondence.

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Coordinate meetings with HR managers, business owners, and company representatives to discuss workforce solutions and service contracts.

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Develop long-term partnerships with corporate clients, healthcare providers, aged care facilities, disability providers, warehouses, manufacturing companies, and other organisations requiring staffing solutions.

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Ensure clients receive exceptional service and ongoing support throughout the recruitment and workforce placement process.

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Work closely with management to achieve business development targets and company growth.

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Promote the company's workforce services through networking, client visits, referrals, and professional presentations.

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Maintain accurate records of client communications, contracts, and business opportunities.

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Resolve client concerns promptly while maintaining a high level of professionalism and customer satisfaction.

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Monitor market trends and identify new industries and organisations that may require workforce staffing services.

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Previous experience in client relationship management, business development, sales, account management, or workforce agency operations.

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Excellent communication and negotiation skills.

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Confident speaking with business owners, HR managers, and senior executives.

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Strong telephone and email communication skills.

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Ability to prepare professional proposals, contracts, and business correspondence.

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Excellent organisational and time management skills.

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Strong customer service and relationship-building abilities.

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Professional presentation and interpersonal skills.

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Ability to work independently and achieve business growth targets.

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Current Australian driver's licence (preferred).

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Key Responsibilities

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- Build and maintain strong relationships with existing and prospective clients.
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- Identify and secure new business opportunities to grow the company's client base.
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- Conduct client meetings to understand workforce requirements and staffing needs.
n
- Represent AB Workforce Staffing Agency professionally during meetings, presentations, and networking events.
n
- Respond confidently and professionally to all incoming client enquiries via phone and email.
n
- Prepare and send professional business proposals, quotations, service agreements, and follow-up correspondence.
n
- Coordinate meetings with HR managers, business owners, and company representatives to discuss workforce solutions and service contracts.
n
- Develop long-term partnerships with corporate clients, healthcare providers, aged care facilities, disability providers, warehouses, manufacturing companies, and other organisations requiring staffing solutions.
n
- Ensure clients receive exceptional service and ongoing support throughout the recruitment and workforce placement process.
n




- Work closely with management to achieve business development targets and company growth.
n
- Promote the company's workforce services through networking, client visits, referrals, and professional presentations.
n
- Maintain accurate records of client communications, contracts, and business opportunities.
n
- Resolve client concerns promptly while maintaining a high level of professionalism and customer satisfaction.
n
- Monitor market trends and identify new industries and organisations that may require workforce staffing services.
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Essential Requirements

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- Previous experience in client relationship management, business development, sales, account management, or workforce agency operations.
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- Excellent communication and negotiation skills.
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- Confident speaking with business owners, HR managers, and senior executives.
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- Strong telephone and email communication skills.
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- Ability to prepare professional proposals, contracts, and business correspondence.
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- Excellent organisational and time management skills.
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- Robust customer service and relationship-building abilities.
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- Professional presentation and interpersonal skills.
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- Ability to work independently and achieve business growth targets.
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- Current Australian driver's licence (preferred).
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Personal Attributes

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The successful applicant will be:

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- Professional and confident in dealing with clients.
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- Results-driven and passionate about business development.
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- Excellent at building long-term client relationships.
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- Well-presented with outstanding communication skills.
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- Self-motivated and able to work independently.
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- Reliable, organised, and proactive.
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- Committed to delivering exceptional client service.
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- Focused on contributing to the continued growth and success of AB Workforce Staffing Agency.
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