Job Description

Who We Are

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Affinity Nursing is a market leader in regional, rural and remote travel nursing and a contracted supplier to health departments nationally. We are a high volume, high quality healthcare staffing provider supporting hospitals and communities across Australia.

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We are looking for a relationship drivenClient Specialistto strengthen client partnerships, identify growth opportunities and support the long-term success of our healthcare portfolio.

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About the Role

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TheClient Specialist is responsible for growing and strengthening Affinity's relationships with hospitals and healthcare services across their portfolio.

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This is a strategic, relationship focused role. You will build robust partnerships with key stakeholders, understand workforce demand and market trends, identify opportunities and position Affinity as a trusted workforce partner.

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Working closely with clients and internal teams, you will anticipate workforce needs, influence outcomes and help deliver solutions that support both client success and business growth.

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Success in this role comes from building credibility, creating influence and turning market insight into action. This role does not have direct budget or P&L; responsibility. There is no travel required for this role.

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You'll Thrive in This Role If You

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Build trust quickly and communicate with confidence.

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Are commercially aware and look for opportunities to improve performance.

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Can analyse information, identify patterns and turn insights into action.

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Enjoy understanding healthcare environments and workforce challenges.





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Work collaboratively and influence outcomes across teams.

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Thrive in a fast-paced environment where relationships matter.

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Key Responsibilities

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- Take ownership of portfolio performance, actively identifying what is driving results and where outcomes need to improve.
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- Develop a deep understanding of each client's structure, workforce needs, operating environment and future demand.
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- Build and maintain strong relationships with key hospital stakeholders through regular, proactive communication across your portfolio.
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- Anticipate client needs, identify opportunities and deliver solutions before issues arise.
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- Use data, client feedback and market intelligence to identify patterns and make informed decisions about where to focus effort.
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- Respond to feedback, concerns and challenges in a way that strengthens long term partnerships.
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- Monitor workforce trends, competitor activity and market conditions to identify opportunities and position Affinity ahead of competitors.
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- Support the strategic presentation of candidates in collaboration with internal teams to maximize placement success.
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- Contribute to portfolio growth,



account stability and market share through effective relationship management and client engagement.
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- Share client insights and market intelligence to support service delivery and business decision making.
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- Influence outcomes through collaboration, coaching and knowledge sharing across teams.
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Preferred Experience

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- Healthcare, hospital, workforce solutions or recruitment experience.
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- Experience managing customer or stakeholder relationships.
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- Experience using Salesforce or a similar CRM platform.
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What We Offer

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- Ownership of a state wide Health Department portfolio within a high demand and growing industry.
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- Ongoing professional development, including leadership programs, mentoring and training.
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- Friday Fun Day – from colour themes to PJ days, no two weeks look the same!
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- Chance for your pup to apply for our CHO – Chief Happiness Officer position and join the pup schedule for office days.
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- WFH flexibility with up to two days per week to support your work life balance
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- Office based role in Woolloongabba, QLD - No site visits or travel required.
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Why Join Affinity?

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At Affinity, relationships come first. We pride ourselves on delivering workforce solutions that create lasting impact for our clients, nurses and communities.

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As aClient Specialist, you'll play a key role in supporting healthcare services across your state while helping build the partnerships that keep hospitals staffed and communities cared for.

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📌 Client Specialist - Healthcare Account Management (Queensland)
🏢 Affinity Nursing
📍 Queensland