Empathetic Collections Specialist (Financial Hardship) (New South Wales)

Empathetic Collections Specialist (Financial Hardship) (New South Wales)

21 Aug
|
People2People
|
New South Wales

21 Aug

People2People

New South Wales

Job Description

people2people is seeking a customer-focused Collections skilled to join the team handling hardship cases within a financial services context. You will engage with customers, listen actively, and tailor fair payment solutions while maintaining compliant processes and thorough documentation.

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You will negotiate arrangements, build relationships, and collaborate with internal teams to improve collection strategies, reporting on outcomes and portfolio activity.

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📌 Empathetic Collections Specialist (Financial Hardship) (New South Wales)
🏢 People2People
📍 New South Wales

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