Job Description

Phillip Island Nature Park – Phillip Island VIC

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Multiple Part time and fixed term roles available

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Availability to work evenings and weekends is essential

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Immediate start and October/November intake opportunities available

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Work at one of Victoria's most iconic wildlife destinations - Phillip Island Penguin Parade

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About the Phillip Island Nature Parks

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We are a leading conservation and sustainable tourism organisation.

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We take pride in fostering a versatile, inclusive, and supportive workplace culture where your contributions are valued, and your professional growth is encouraged.

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About the Role

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The role is to deliver exceptional, authentic, and inspiring visitor experiences through outstanding customer service across ticket sales, retail, guided tours, and visitor engagement activities.

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About You

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You thrive on creating exceptional, genuine, and inspiring experiences for every visitor and have a passion for wildlife and conservation.

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Experience in tour guiding is highly regarded, with confidence in leading groups, sharing engaging stories, and bringing our wildlife and conservation work to life.

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Language skills are also highly desirable, helping us connect with visitors from around the world.

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You may be seeking part-time work, a meaningful role alongside other commitments, or an prospect to build your career in tourism.

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You hold or are willing to obtain: a Working with Children Check, Drivers License and First Aid Level II & CPR certificate.

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The Benefits

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Scale 1hourly rate - $31.95 inclusive of hourly allowance for 7-day roster (Mon to Sun) & public holidays

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Position covered under Phillip Island Nature Parks Enterprise Agreement.

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Access to ourEmployee Assistance Program (EAP)for you and your family.

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Excellentleave entitlementsincludingpaid parental leaveand the ability to purchase additional leave.

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Discountson entry fees in to our attractions, food, beverages, and retail purchases.

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Stunningcoastal work location, with one of Australia's leading conservation and sustainable Ecotourism organisations.

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An opportunity to be part of themagiceachevening as the Little Penguins return to shore.

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Be part of a purpose-driven organisation where every visitor experience you create helps support vital conservation and sustainability outcomes.

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Applications close on Sunday August 30th, 2026.

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📌 Visitor Experience Officer (Ventnor)
🏢 Phillip Island Nature Park
📍 Ventnor