This opportunity offers the chance to join an iconic global luxury brand, work within a flagship workplace, and further develop your career within a business that invests in its people and celebrates exceptional performance.
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The Company
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Our client is an internationally recognised luxury brand renowned for craftsmanship, heritage, and an unwavering commitment to delivering exceptional client experiences. With a strong global presence and an exclusive portfolio admired by discerning clientele, the brand continues to set the benchmark for excellence within the luxury retail sector.
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The Role
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As Assistant Showroom Manager, you will play a pivotal role in supporting the day-to-day leadership of the flagship boutique. Working closely with the Showroom Manager, you will inspire, coach and develop a high-performing team while ensuring every client journey reflects the elevated standards of the brand. You will lead from the front, driving commercial performance, cultivating long-term client relationships, and delivering an exceptional boutique environment that exceeds expectations at every touchpoint.
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Key Responsibilities
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- Support the Showroom Manager in leading all aspects of flagship boutique operations.
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- Drive sales performance through exceptional client engagement and team leadership.
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- Coach, mentor and develop team members to achieve individual and business objectives.
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- Foster a culture of luxury service excellence, clienteling and relationship management.
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- Support recruitment, onboarding and ongoing talent development initiatives.
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- Maintain operational excellence, visual standards and compliance with company policies.
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- Act as an ambassador for the brand both within the boutique and the wider luxury retail community.
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Skills and Experience
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- Proven experience in a leadership role within luxury retail, premium hospitality, high-end automotive, luxury lifestyle, fine jewellery, watches, fashion or other premium client-focused environments.
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- Demonstrated success in driving sales performance and achieving commercial outcomes.
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- Strong people leadership capabilities with a passion for coaching and developing talent.
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- Exceptional clienteling skills with experience building and nurturing VIP relationships.
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- Highly polished communication and presentation skills.
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- Commercially minded with strong analytical and problem-solving abilities.
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- A proactive, hands-on leadership style with a commitment to excellence.
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📌 Assistant Showroom Manager - Flagship Boutique (New South Wales)
🏢 Miller Leith
📍 New South Wales
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