Job Description

Operations & Customer Service Administrator

n

If you're someone who thrives in a busy, varied role where no two days look the same this could be the opportunity you've been waiting for.

n

We are partnering with a globally recognised wellness brand with over 30 years of success in personal health and lifestyle products. With a strong reputation for innovation and quality, this organisation is passionate about creating products that help people relax, recharge and feel their best.

n

They're now looking for an organised, proactive Operations & Customer Service Administrator to join their team and play a key role in keeping things running smoothly behind the scenes.

n

The Benefits

n

n
- 12-month Full Time Contract - with a view to permanency
n
- $70,000 – $75,000 + Super
n
- Monday to Friday, standard business hours
n
- Rowvilleoffice with onsite parking
n
- Hybrid working post training (minimum 3 days onsite for collaboration)
n
- Genuine variety across operations, customer service & admin
n
- Supportive leadership and hands-on training
n
- Career growth with exposure to finance and operations
n

n

About the Role

n





This is a true all-rounder role where you'll be the glue between operations, customer service and sales support.

n

n
- Processing orders and managing stock inventory
n
- Managing customer enquiries and building stakeholder relationship
n
- Admin support and coordination for the sales team
n
- End-to-end processing and reporting of retail claims
n
- Office administration, coordinating office services and supplies
n
- Assisting with accounts payable and receivable tasks
n
- Identifying process improvements and supporting system efficiencies
n

n

About You

n

n
- You are organised, adaptable and genuinely enjoy being the go-to person who keeps things on track
n
- Previous experience in a high-volume administrative role
n
- Robust communication skills and customer service experience in a fast-paced environment
n
- Excellent attention to detail and time management skills
n
- Confidence working across multiple systems (ERP experience highly regarded)
n
- A proactive mindset and ability to identify process improvements
n
- A positive, team-oriented attitude with the ability to work autonomously
n

#J-18808-Ljbffr

📌 Operations & Customer Service Administrator (Williamstown)
🏢 Smaart Recruitment
📍 Williamstown