Job Description

Bottle Shop Manager – Bull & Bush Hotel

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The Bull & Bush Hotel is seeking an experienced, motivated and hands-on Bottle Shop Manager to oversee the daily operations of our Bottle Shop while managing beverage inventory across both the Hotel and Bottle Shop.

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This is a leadership role suited to someone who enjoys working in a fast-paced hospitality environment, has strong stock control experience, and is passionate about delivering exceptional customer service.

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Key Responsibilities

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- Manage the day-to-day operations of the Bottle Shop.
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- Order stock for both the Hotel and Bottle Shop.
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- Conduct regular stocktakes and investigate stock variances.
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- Manage inventory levels, stock rotation and minimise wastage.
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- Update pricing in line with CPI, supplier increases and promotions.
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- Monitor sales, revenue and gross profit margins.
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- Maintain strong supplier relationships and coordinate deliveries.
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- Receive, check and process incoming stock.
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- Lead, train, supervise and motivate the Bottle Shop team.
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- Prepare staff rosters and manage day-to-day team performance.
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- Deliver outstanding customer service and resolve customer enquiries.
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- Maintain high standards of merchandising, presentation and cleanliness.
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- Ensure compliance with RSA legislation, liquor licensing requirements and company policies.
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- Support hotel management in achieving sales, operational and financial targets.
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About You

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To be successful in this role you will have:

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- Previous experience managing a Bottle Shop or liquor retail business.
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- Strong stock management and ordering experience.
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- Proven leadership and team management skills.
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- Excellent organisational and communication skills.
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- Sound financial understanding with the ability to manage revenue and margins.
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- Current RSA Certificate.
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- Approved Manager Licence (or willingness to obtain) is desirable.
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- Flexibility to work weekends, evenings and public holidays.
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What We Offer

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- Competitive salary package.
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- Staff discounts in both our Bistro and Bottle Shop.
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- Supportive and friendly team workplace.
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- Opportunities for career growth and development.
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- The chance to make a real impact in a well-established local hotel.
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📌 Store Manager - Bottle Shop (Hatfield)
🏢 Bull and Bush Hotel
📍 Hatfield