Job Description
Senior Administration Officer (Full-time)
n
Tompsett Asphalt is a trusted and growing asphalt and civil construction company delivering high-quality services across metropolitan Melbourne. We pride ourselves on reliability, customer service and delivering outstanding outcomes for our clients.
n
We are seeking an experienced Senior Administration Officer to join our team. This is a pivotal role that combines hands-on administrative expertise with the responsibility of supporting our operations team to achieve exceptional business outcomes.
n
About the Role
n
As our Senior Administration Officer, you will play a key role in ensuring the smooth day-to-day operation of the business. You will oversee administrative processes, support scheduling and project coordination, and work closely with management, supervisors and field crews to ensure efficient service delivery.
n
This is a quick-paced role that requires initiative, excellent organisational skills and the ability to manage competing priorities.
n
Key Responsibilities
n
Oversee daily administrative operations and office processes.
n
Support the scheduling and coordination of asphalt and civil works.
n
Provide administrative support to management and operational staff.
n
Coordinate the onboarding of new subcontractors, ensuring all required documentation, licences, insurances and compliance requirements are obtained and maintained.
n
Manage the onboarding of new customers, including account setup and documentation.
n
Drive process improvements to increase efficiency and productivity.
n
Act as a key point of contact for customers, suppliers and internal stakeholders.
n
Ensure high-quality customer service via phone and email.
n
Assist with invoicing,
purchase orders and general office administration.
n
Support project coordination and workflow management using Trello.
n
Assist with various administrative tasks as required to support business operations.
n
About You
n
To be successful in this role, you will have:
n
Proven experience in a senior administration or office management position.
n
Previous experience preparing quotations and assisting with scheduling works.
n
Outstanding organisational and time management skills.
n
Experience coordinating subcontractor and customer onboarding processes.
n
Strong understanding of compliance documentation, including insurances, licences and contractor engagement requirements.
n
Ability to manage confidential information with a high level of accuracy and attention to detail.
n
Strong written and verbal communication skills.
n
A professional and confident telephone manner.
n
The ability to work independently while supporting a collaborative team.
n
Excellent attention to detail and problem-solving skills.
n
The ability to manage multiple priorities in a fast-paced environment.
n
Strong proficiency in Microsoft Office (Word, Excel and Outlook).
n
Experience using Xero and Trello.
n
Previous experience within the construction industry, particularly asphalt, civil or concrete.
n
Knowledge of construction scheduling and operational workflows.
n
Experience working with subcontractors, suppliers and project teams.
n
Work in a supportive and collaborative team environment.
n
Varied and rewarding role with genuine responsibility.
n
Opportunity to contribute to business improvements and operational success.
n
Remuneration: Based on experience, skills and qualifications.
#J-18808-Ljbffr
📌 Senior Administration Officer (Full-time) (Victoria)
🏢 @
📍 Victoria