Job Description

Psychosocial Support Worker – Allied Health Informed Living It Up

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Living It Up Community | Mornington Peninsula | Casual

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Psychosocial Support Worker – Allied Health Informed

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Living It Up Community provides warm, practical and trauma-informed support to people living with psychosocial disability.

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Founded and led by Bonnie, Living It Up Community was built on a belief that support should feel safe, respectful and human for participants and workers alike.

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We help participants create greater safety, structure, confidence, independence and connection in everyday life. Our approach values genuine relationships, clear professional practice and consistent support that remains sustainable over time.

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We are growing a thoughtful team of people who care deeply about their work and want to contribute to a service where participant dignity, career development and worker wellbeing genuinely matter.

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This role may feel right for you if you are looking for a workplace where:

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- Support workers are recognised as skilled professionals
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- Genuine relationships and professional boundaries work together
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- Participant dignity guides everyday decisions
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- Calm communication and reflective practice are valued
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- Questions, guidance and constructive feedback are welcomed
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- Documentation is understood as part of quality support
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- You can continue developing professionally
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- Good work is built through consistency, not ego
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We are looking for someone grounded, emotionally intelligent and dependable who understands the importance of doing the small things well, again and again.

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About the role

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You will provide individual psychosocial support in participants' homes and communities across the Mornington Peninsula and surrounding areas.

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Each participant and shift is different. A typical day may involve:

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- Supporting someone to establish or maintain their daily routine
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- Attending an appointment or community activity
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- Breaking an overwhelming task into achievable steps
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- Building confidence with everyday responsibilities
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- Supporting social connection and community participation
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- Reinforcing an agreed strategy recommended by an occupational therapist or another member of the participant's care team
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- Providing calm, practical support during periods of distress, overwhelm or reduced functioning
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- Recognising and documenting changes in functioning, support needs or risk
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You will work alongside participants, helping them build skills and confidence without unnecessarily taking over.

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This is a non-clinical role. You will complement, rather than replace, the work of allied health and clinical professionals.

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The difference you can make

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Psychosocial progress is not always loud or dramatic.

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It may look like a participant:

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- Attending an appointment they previously avoided
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- Re-establishing a routine after a period of reduced functioning
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- Starting a task with fewer prompts
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- Feeling safe enough to communicate what is not working
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- Reconnecting with an interest, relationship or community
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- Making more everyday decisions independently
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- Experiencing reliable support across different team members
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These changes matter.

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Your observations, communication and case notes also help the participant, LIU and their wider care team understand what support is required, what is changing and which strategies are helping.

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What you will contribute

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In this role, you will:

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- Build safe, respectful and participant-led working relationships
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- Support routines, appointments, daily living and community participation
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- Help participants identify and take achievable next steps
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- Encourage choice, confidence and capacity
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- Apply agreed support strategies consistently in everyday settings
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- Receive relevant guidance from allied health practitioners and translate it into practical support
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- Observe and document functional changes, progress, barriers and support needs
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- Complete accurate, respectful and timely case notes
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- Communicate professionally with participants, colleagues and relevant stakeholders
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- Raise concerns early through the appropriate internal process
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- Contribute to continuity across the participant's support team
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- Participate in reflective practice, guidance and ongoing learning
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What it is like to work with Living It Up Community

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We believe workers provide their best support when they have clear expectations, reliable communication and somewhere appropriate to take questions or concerns.

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Our developing workplace culture is based on:

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- Calm and respectful communication
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- Thoughtful participant-to-worker matching
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- Structured onboarding and supported introductions
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- Clear responsibilities and non-clinical scope
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- Team collaboration and shared responsibility
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- Reflective practice and constructive feedback
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- Practical training and professional development
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- Reliable systems and follow-through
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- Respect for worker wellbeing and sustainable practice
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You will not be expected to carry complex situations alone. We value early communication, sound judgement and workers who use the support and systems available to them.

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Learning and professional growth

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This role provides an opportunity to strengthen your understanding of:

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- Psychosocial disability and functional impact
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- Trauma-informed and recovery-oriented practice
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- Neuroaffirming support
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- Capacity-building in everyday environments
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- Emotional safety and relational support
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- Professional boundaries and scope
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- Risk identification and safeguarding
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- High-quality case-note writing
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- Translating agreed allied health strategies into daily practice
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As Living It Up Community grows, opportunities may arise for capable and experienced workers to contribute to participant transitions, worker mentoring, documentation quality, practice consistency, training and service development.

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Future opportunities will depend on organisational needs, capability, reliability and demonstrated alignment with LIU's standards and values.

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Who may thrive here

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You may feel at home at Living It Up Community if you:

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- Care about the quality and purpose of your work
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- Bring a calm and respectful presence to complex situations
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- Build trust through reliability, consistency and genuine interest
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- Balance warmth and empathy with professional judgement
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- Remain curious about each person rather than making assumptions
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- Can adapt your approach while following an agreed support plan
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- Welcome guidance, feedback and reflective conversations
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- Communicate concerns early and respectfully
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- Follow through with case notes and agreed actions
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- Understand that independence looks different for every participant
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- Want to contribute to a thoughtful and collaborative team
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Relevant lived experience is welcomed. We value the insight it can bring when accompanied by self-awareness, reflective practice and respect for each participant's individual experience.

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Experience and requirements

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We welcome applications from people with relevant experience in:

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- Psychosocial disability support
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- Mental health or recovery-oriented services
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- Disability or community support
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- Community services
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- Allied health environments
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- Other person-centred roles involving complex support needs
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Study or qualifications in occupational therapy, psychology, mental health, social work, allied health or community services will be highly regarded, but these are not the only ways to demonstrate suitability.

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Applicants must hold, or be willing and eligible to obtain:

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- NDIS Worker Screening Check
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- Working with Children Check, where required
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- Current First Aid and CPR
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- Current Australian driver licence
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- Access to a reliable and appropriately insured vehicle
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- Australian working rights
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- Any additional training or checks required for assigned services
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Clear written communication and the ability to complete timely case notes are essential.

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Employment arrangement

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- Casual employment
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- Mornington Peninsula and surrounding areas
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- Services primarily delivered during weekday daytime hours
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- Hours vary according to participant needs, location, availability and appropriate participant-worker matching
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- Employment conditions and casual rates under the applicable SCHADS Award classification
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📌 Psychosocial Support Worker - Allied Health Informed Living It Up (Mornington)
🏢 Living It Up Community
📍 Mornington