Job Description

At CHEP, we help move more goods, to more people, in more places than any other organisation on earth. Through our sustainable, share-and-reuse model, we work with the world's leading brands to deliver smarter, safer and more efficient supply chains.

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We're looking for a hands-on, people-focused Service Centre Manager to lead our Altona plant operation- driving performance across safety, service, quality and cost.

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The Opportunity

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Reporting to the Regional Operations Director - VIC, TAS & SA, you'll take ownership of a high-volume, multi-shift production site, leading a workforce of 60+ employees. This is a role for a practical, well-rounded leader who can balance frontline engagement with operational strategy and continuous improvement.

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Key Responsibilities

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- Lead and embed a strong Zero Harm safety culture across the site
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- Manage and develop a large, multi-shift workforce
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- Deliver operational performance across safety, quality, service and cost
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- Drive continuous improvement initiatives and best practice processes
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- Partner closely with customers, sales and internal stakeholders
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- Manage budgets, production planning and cost control
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- Lead employee relations, engagement and workforce planning
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- Ensure compliance with all safety,



environmental and legislative standards
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- Support capital investment planning and equipment optimisation
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About You

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You're a hands-on operations leader who thrives in fast-paced industrial environments and knows how to get the best out of people and processes.

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You will bring:

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- A trade qualification or engineering background (highly regarded)
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- Proven experience managing multi-shift operations in manufacturing, logistics or similar
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- Leadership experience with large, diverse teams (50+ employees)
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- Robust people leadership capability, including IR/ER exposure
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- Commercial understanding of budgets, forecasting and cost management
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- An all-rounder mindset - comfortable on the floor, in the office, and influencing stakeholders
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- Strong communication and stakeholder engagement skills
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Why Join CHEP?

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- Work for a global leader in supply chain solutions with a strong sustainability focus
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- Lead a critical, high-impact operation in a key Melbourne site
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- Be part of a culture built on safety, respect and continuous improvement
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- Access real opportunities for career growth and development
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📌 Site Manager (Williamstown)
🏢 Chep
📍 Williamstown