Job Description

At Ingenia, we're all about building belonging.

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As an ASX 200 listed company, Ingenia owns and operates a growing network of over 100 lifestyle communities and holiday parks across Australia. Our portfolio includes over 15,700 income-generating sites, with more than 11,000 residents calling our communities home each day, and over 1.2 million guest nights enjoyed annually across our holiday parks.

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Whether someone is staying for a weekend or settling in for years, we're focused on creating warm, inclusive spaces where people truly feel at home.

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Our people care deeply; about their work, their communities, and making a real difference. We're bold, customer-focused, and always improving. At Ingenia, you're empowered to grow, contribute, and create moments that matter.

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Do what matters. Know you matter.Join us and help bring great experiences to life, starting with you!

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We are currently hiring a Sales Settlement Coordinator based out of our Kokomo Community in Bluey's Beach NSW.

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Reporting to the Community Sales Manager, you'll coordinate and manage the settlement process for customers purchasing a home within an Ingenia Lifestyle Community. Acting as a trusted point of contact, you'll work closely with customers, families, solicitors, and internal teams to ensure settlements are delivered smoothly, compliantly, and on time.

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You'll also support community engagement initiatives and contribute to creating a memorable customer experience throughout the sales journey.

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- A rewarding sales role where you can make a real difference in people's lives
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- Heavily discounted accommodation at Ingenia Holiday Parks
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- Employee share options
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- Novated Lease options
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- Up to 26 weeks paid parental leave
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Key Responsibilities

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- Guide customers from deposit to settlement, managing contracts, documentation, and key milestones along the way
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- Coordinate and manage settlement pipelines, ensuring deadlines, readiness, and customer communications are proactively maintained
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- Build strong relationships with customers, families, solicitors, and internal stakeholders to deliver a seamless experience
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- Maintain accurate customer records, uphold compliance requirements, and identify potential risks throughout the settlement process
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- Support community events, local engagement initiatives, and sales activities when required
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About You

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- Experience in property, real estate, settlements, conveyancing, sales administration, or a similar customer-focused setting
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- Strong relationship-building skills with the ability to support customers through important financial and lifestyle decisions
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- Highly organised with excellent attention to detail and the ability to manage multiple customers and priorities simultaneously
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- A proactive problem solver who can navigate challenges, identify process improvements, and drive positive outcomes
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- Customer-focused, empathetic, and results-driven, with strong communication skills and a genuine passion for helping people
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All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.

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To learn more about what it's like to work with Ingenia, take a look at our LinkedIn page here.

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📌 Sales Settlement Coordinator Kokomo (Bluey's Beach) (Charlotte Bay)
🏢 Ingenia Communities
📍 Charlotte Bay