Job Description

Medical Receptionist / Administration Officer

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Sleep and Breathing Specialist Centre – St Leonards Park NSW

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Medical Receptionist / Administration Officer

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Permanent Full Time

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Join a leading specialist medical practice

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Sleep & Breathing Specialist Centre is a well-established specialist practice located within the North Shore Health Hub in St Leonards. Our practice comprises 14 Respiratory and Sleep Physicians, supported by a dedicated Respiratory Function Laboratory and a multidisciplinary team.

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We are committed to delivering exceptional patient care while fostering a professional, supportive and collaborative workplace. Our team takes pride in providing outstanding service and maintaining the highest standards across all aspects of the practice.

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The Opportunity

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We are seeking an experienced Medical Receptionist / Administration Officer to join our team in a permanent full time position.

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This is an excellent opportunity for an experienced medical administrator looking to become part of a respected specialist practice where quality, professionalism and teamwork are highly valued.

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As a key member of our administration team, you will play an integral role in ensuring the smooth day-to-day operation of the practice while delivering exceptional service to our patients, doctors and referrers.

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About You

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You are an experienced medical receptionist who enjoys working in a busy specialist environment and takes pride in providing outstanding customer service. You are organised, proactive and able to remain calm and efficient when managing multiple competing priorities.

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You have excellent attention to detail, communicate professionally with patients and colleagues, and enjoy being part of a supportive team.

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Key Responsibilities

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- Deliver exceptional customer service to patients, specialists and referring practitioners.
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- Manage patient appointments,



enquiries and correspondence efficiently.
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- Process referrals, clinical documentation and patient records accurately.
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- Prepare and maintain electronic medical records using Genie Medical Software.
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- Manage patient accounts, billing and Medicare processing.
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- Liaise professionally with hospitals, allied health providers and external stakeholders.
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- Provide administrative support to the Practice Manager and medical specialists.
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- Contribute to the smooth and efficient operation of the practice each day.
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Essential Criteria

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- Previous experience in a medical reception or medical administration role.
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- Demonstrated experience working in a fast-paced medical environment.
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- Excellent communication and interpersonal skills.
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- Outstanding organisational skills with the ability to prioritise competing tasks.
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- High level of accuracy and exceptional attention to detail.
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- Robust computer literacy, including Microsoft Office.
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- Ability to work both independently and collaboratively within a team.
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- A professional, reliable and positive approach to work.
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- A genuine commitment to providing exceptional patient care.
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Desirable

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- Experience using Genie Medical Software or similar.
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- Knowledge of Medicare billing.
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- Experience working within a specialist medical practice.
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What We Offer

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- Permanent full-time position.
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- Above-award salary commensurate with experience.
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- Supportive and experienced team environment.
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- Modern consulting rooms within the North Shore Health Hub.
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- Ongoing training and professional development opportunities.
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- Stable long-term position within a respected and growing specialist practice.
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If you are an experienced medical receptionist who enjoys working in a professional, patient-focused environment and is looking for a long-term career opportunity, we would love to hear from you.

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Please note that only shortlisted applicants will be contacted.

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📌 Medical Receptionist / Administration Officer (New South Wales)
🏢 Sleep and Breathing Specialist Centre
📍 New South Wales