Job Description

It's the feeling of being able to grow your own way

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The Role: Casual

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Love retail, but feel like you need something more? At Specsavers, we turn retail into a career through the role of an Optical Assistant!

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See this as the foundation to build on your retail or customer service experience to become an expert in all things optical.

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In this role, no two days will feel the same:

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- Greet, Guide & Book: be the first friendly face customers see, assist with their queries, and manage bookings to ensure they're all set for their next visit.
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- Support the Experts: learn to take patients through the pre-testing phase of their eye exam and assist our Optometrists to ensure smooth and effective appointments.
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- Frame Styling Specialist: dispense glasses with a range of lens options tailored to each customer's needs
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- Customer Experience Champion: be our customer experience champion and help us ensure that our customers leave feeling good.
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Loving this and want to learn more? Once you have learnt the foundation, then be taught to be:

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- Master Your Skill: opportunity to work towards a Cert IV in Optical Dispensing with full funding available! (Eligibility and completion requirements apply.)
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- Lean into Leadership: opportunities to grow into In-Store Trainer or Supervisor roles - don't take our word for it! Watch this to hear from our amazing team!
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Our store teams bring the vision - join us and add yours:

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- Who Are You? you're passionate about customer service and improving lives. Whether you're new to the industry or bringing optics experience,



full training will be provided.
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- Your Superpower: building strong rapport with people from all walks of life, making you the go‐to person for customers seeking clear vision with Specsavers.
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- Patient focused: you excel in fast‐paced environments, communicate clearly, and always maintain a high level of professionalism under pressure.
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Perks, Perks, Perks - Our Offer to You:

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- Build your eye for fashion and have the chance to work with well‐known brands such as Vivenne Westwood, Mimco, Alex Perry, Ted Baker, Tommy Hilfiger, florence by mills and more!
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- Two free pairs of glasses each year
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- Birthday leave and Volunteer leave
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- Access to Specsavers Perks App – exclusive discounts and shopping program with multiple Australian retailers and grocers!
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Your Future is Looking Bright – so, what are you waiting for?

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At Specsavers we're all about helping you see the best version of yourself—by creating a workplace that empowers and supports you to reach your full potential. You'll find us in 10 countries globally, employing over 48,900 incredible people – and we want YOU to join us!

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At Specsavers we believe a diverse, inclusive and flexible culture enables our people to bring their whole selves to work and be proud of doing so.

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Additional information

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- Two FREE pairs of glasses per year! Plus, family and friend's discount
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- Level up your career with paid training - your future, your way!
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- Attractive starting wage, and earn more when you hit key milestones!
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📌 Retail Assistant | Caloundra
🏢 Specsavers
📍 Caloundra