At O'Neills Tyre & Autocare, we are growing and looking for an energetic and customer-focused Service Advisor / Salesperson to join our team.
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If you enjoy working in a fast-paced automotive environment, have strong customer service skills, and can keep things organised under pressure, we would love to hear from you.
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About the Role
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You will be the first point of contact for customers and play a key role in the day-to-day operation of the store. This position involves customer service, booking management, quoting tyres and mechanical work, and coordinating workflow between the workshop and front office.
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Key Responsibilities
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- Greeting customers and providing exceptional customer service
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- Booking vehicles for tyres, wheel alignments, mechanical repairs, and inspections
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- Preparing quotes and explaining repairs or recommendations to customers
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- Coordinating workshop workflow with technicians
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- Managing phone calls, emails, and customer enquiries
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- Processing invoices, payments, and purchase orders
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- Following up customer approvals and updating job progress
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- Maintaining accurate job cards and service records
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- Assisting with stock control and supplier orders when required
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- Helping maintain a clean, organized, and professional front office environment
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What We're Looking For
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- Previous experience in an automotive, tyre, or service advisor role preferred
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- Strong communication and people skills
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- Good computer and administration skills
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- Ability to multitask and work in a busy setting
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- Positive attitude and team-focused mindset
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- Attention to detail and problem-solving ability
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- Knowledge of tyres, wheel alignments, and general mechanical services is highly regarded
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What We Offer
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- Supportive team environment
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- Ongoing training and development
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- Opportunity to grow within a rapidly expanding business
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- Competitive wages based on experience
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- Work with one of the region's growing automotive groups
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About Us
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O'Neills Tyre & Autocare has multiple locations across the Hunter Region and is committed to providing high-quality tyre and automotive services with exceptional customer service.
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If you've got wheels, you need O'Neills.
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📌 Salesperson / Service Advisor (New South Wales)
🏢 O'Neills Tyres And Autocare
📍 New South Wales
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