Job Description

We're looking for an experienced Solutions/Systems Engineer to join our Technology Delivery team.

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Reporting to the ICT Delivery Manager and working alongside Senior ICT Solutions Engineers, you'll play a key role in designing, implementing and integrating Rauland's technology solutions across customer environments. Working across healthcare and mission-critical settings, you'll help deliver reliable, scalable and supportable solutions that connect people, systems and technology to improve healthcare outcomes.

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This is an exciting opportunity for someone who enjoys solving complex technical challenges, working across multiple technology domains and seeing projects through from design to deployment.

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About the Role

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You'll be responsible for the design, implementation and integration of Rauland ICT solutions, ensuring customer requirements are translated into practical, supportable and high-quality technical outcomes. Working closely with customers, project teams, managed services, product and service teams, you'll deliver solutions that are technically sound, operationally ready and aligned to customer expectations.

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Why You'll Love This Opportunity

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- Meaningful work: Deliver healthcare technology solutions that support clinicians, patients and healthcare providers every day.
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- Technical variety: Work across systems integration, infrastructure, networking, cloud, virtualisation and enterprise technology environments.
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- Skilled growth: Develop your expertise across solution design, implementation, customer engagement and technical leadership.
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- End-to-end ownership: Be involved throughout the full solution lifecycle, from requirements gathering and solution design through to deployment and operational readiness.
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- Collaborative culture: Partner with Technology Delivery, Projects, Service, Product, customers and technology partners to deliver successful outcomes.
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How You Will Contribute

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- Design, configure, deploy and implement Rauland ICT solutions across customer environments
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- Analyse customer,



operational and technical requirements and translate them into solution designs and deployment plans
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- Implement and support integration between Rauland solutions and third-party technologies, applications, databases and infrastructure
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- Deliver implementation activities aligned to approved designs, project schedules and customer requirements
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- Develop technical designs, implementation plans, testing documentation and as-built records
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- Conduct testing, validation and deployment readiness activities prior to implementation
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- Investigate, troubleshoot and resolve technical issues, defects and integration challenges
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- Configure and support operating systems, databases, cloud platforms, networking and infrastructure technologies
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- Ensure adherence to technical standards, governance requirements and quality frameworks
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- Collaborate with project teams, managed services, service, product teams and customers to achieve successful delivery outcomes
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- Contribute to continuous improvement initiatives, technical standards and knowledge sharing across the business
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What We're Looking For

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- Experience delivering ICT implementations, systems deployments and enterprise technology solutions
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- Experience integrating technologies, applications, databases and infrastructure platforms
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- Strong understanding of Windows Server, Linux, networking, virtualisation, cloud technologies and supporting infrastructure
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- Experience developing technical designs, implementation plans and deployment documentation
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- Strong troubleshooting, problem-solving and root cause analysis capability
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- Experience supporting technical escalations and operational issue resolution




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- Strong stakeholder engagement and communication skills
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- Ability to manage competing priorities within a dynamic delivery environment
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- A proactive approach to continuous improvement and operational excellence
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- Experience within healthcare or other mission-critical environments will be highly regarded
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Qualifications & Requirements

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- Bachelor's degree in Information Technology, Computer Science, ICT Engineering or a related discipline (preferred)
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- Industry certifications such as Microsoft, Red Hat, VMware, AWS, Azure, Cisco, ITIL, Agile or similar (desirable)
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- Ability to meet customer site access requirements, including vaccinations, security clearances, PPE and construction induction requirements where applicable
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- Willingness to participate in an on-call roster when required
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- Ability to work within healthcare and mission-critical operational environments
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- Willingness to travel as required to support project delivery, customer engagements and commissioning activities
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Why Us?

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At Rauland, we are transforming healthcare through leading digital health solutions that make a genuine difference. Our Concentric Care platform supports more than 400 customers across Australia and New Zealand.

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With over 30 years of experience and a team of more than 215 people, we're driven by curiosity, innovation and a commitment to improving healthcare outcomes.

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What Can You Expect in Return?

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A supportive and inclusive environment where your contribution matters, opportunities to work on complex and meaningful technology projects, ongoing professional development, enhanced leave entitlements and the chance to build a rewarding career delivering technology that improves patient care.

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Inclusion and Diversity at Rauland

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We're committed to building an inclusive workforce where everyone feels valued and respected. If you require adjustments to support your application, we encourage you to reach out.

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📌 Solutions Engineer (New South Wales)
🏢 Rauland
📍 New South Wales