Job Description

North West Disability Services – Richmond NSW

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Make Magic Happen in a Café That Creates Real Impact

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Part-time (Wednesday‐Saturday) | Richmond

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About Secret Garden: Secret Garden is more than just a café. It's a community‐driven, inclusive environment where people come together to connect, learn, and thrive.

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Alongside serving great coffee and fresh food, we provide meaningful opportunities for NDIS participants to build skills, confidence, and connection through supported work in our café.

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We're looking for a hands‐on hospitality professional who can lead our café operations while helping create an environment where participants can learn, contribute, and succeed.

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The Role – What You'll Be Doing

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This is a hands‐on, standalone café role with a strong people focus.

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You will:

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- Run daily front‐of‐house café operations across Wednesday to Saturday
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- Lead service and create a welcoming experience for customers
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- Manage café opening and closing procedures
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- Monitor, order and maintain stock, supplies and café inventory
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- Work independently and confidently in a fast‐paced environment
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- Coordinate day‐to‐day café operations and priorities
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- Work closely with Support Workers and NDIS participants during café service
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- Support Support Workers who are guiding participants through café‐based learning activities
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- Maintain cleanliness, food safety and workplace health and safety standards
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- Assist with basic administration and record keeping associated with café operations
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This role is ideal for someone who enjoys the challenge of running a busy café while making a genuine difference in their community.

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Who You Are

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We're looking for someone who brings both capability and care:

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- Experienced in café or hospitality operations
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- Confident working independently and managing a café workplace
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- Strong knowledge of customer service and front‐of‐house operations
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- Experienced in stock control, ordering and inventory management
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- Comfortable managing multiple priorities in a busy environment
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- Passionate about working in an inclusive, community‐focused setting
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- Comfortable working alongside people with disability
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- A strong communicator who builds positive relationships with customers, participants and support staff
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- Calm, organised and solutions‐focused under pressure
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- Reliable, self‐motivated and takes ownership of their work
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Why You'll Love This Role

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- Meaningful work – you'll help create opportunities for people with disability to develop skills and confidence
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- A unique blend of hospitality and social impact
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- Consistent part‐time hours (Wednesday‐Saturday)
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- A beautiful outdoor venue with a strong sense of community
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- The opportunity to take ownership of café operations and make the role your own
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- A supportive team environment where what you do genuinely matters
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What You'll Bring

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- Experience in a café, hospitality or customer service role
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- Confidence running front‐of‐house operations
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- Experience managing stock ordering and inventory
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- Strong organisational and time management skills
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- Experience or interest in working alongside people with disability
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- Excellent interpersonal and communication skills
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- A hands‐on, positive and adaptable approach
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- Availability to work Wednesday‐Saturday
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Barista experience and food handling knowledge will be highly regarded

#J-18808-Ljbffr

📌 Café Supervisor (Richmond)
🏢 North West Disability Services
📍 Richmond