Job Description

Litton Andrews (LA Medical Recruitment) – providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.

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Our client is a well-established and highly respected private specialist practice seeking 2 experienced, organised and proactive Senior Medical Secretaries to join their friendly and supportive team. These are part-time job share opportunities, with each position working 4 days per week (32 hours) within an extremely busy specialist practice.

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Based in South Brisbane, with one day per week spent consulting at Greenslopes Private Hospital, you will work collaboratively with another permanent part-time Senior Medical Secretary to ensure the smooth day-to-day operation of the practice. In this pivotal role, you will provide exceptional administrative support while delivering a high standard of patient care and service. Experience using Xestro practice management software will be highly regarded, as you will be joining a well-established and efficient clinical environment.

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These positions offer an excellent opportunity for experienced Medical Secretaries who enjoy working autonomously while being part of a collaborative team and are seeking long-term stability within a highly regarded specialist practice.

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Key duties and responsibilities will include, but are not limited to:

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Coordinate the day-to-day operations of a busy specialist physician practice, ensuring the smooth running of clinics and delivery of exceptional patient service.

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Manage complex appointment scheduling across private practice consulting rooms and hospital locations.

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Serve as the primary point of contact for patient enquiries, referrals, and ongoing care coordination.

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Triage and process recent patient referrals, ensuring timely review and appointment allocation.

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Coordinate pre-admission and preoperative requirements,



including arranging diagnostic investigations and liaising with patients and healthcare providers.

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Oversee all inpatient and outpatient billing activities, including Eclipse claim management, exceptions, and resubmissions.

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Prepare clinic correspondence and specialist reports using Lyrebird AI and other medical software platforms (Xestro).

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Assist with financial administration, including end-of-month reporting and liaison with the practice bookkeeper.

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Manage professional memberships, insurance renewals, supplier contracts and other operational requirements of the practice.

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Monitor practice expenses and support initiatives to improve operational efficiency and cost management.

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Work collaboratively with clinicians, hospitals, and allied health providers to ensure a seamless patient experience.

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Both positions are pivotal Senior Medical Secretarial roles supporting a highly active and respected Physician within a busy private specialist practice. The roles require a seasoned medical administration professionals with strong all-round secretarial skills, a thorough understanding of specialist practice operations and the ability to confidently manage the day-to-day administration of a fast‐paced physician's practice.

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The successful candidates will be highly organised, proactive and capable of working autonomously while maintaining exceptional attention to detail and patient service standards. Previous experience supporting a specialist or physician, managing complex clinic workflows, coordinating patient care, and overseeing billing and practice administration functions will be essential.

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Working closely with the Physician and Business Manager, this is an excellent opportunity to take ownership of a diverse and rewarding role within a well-established specialist practice.

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Remuneration:

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A competitive hourly rate of $40 - $47 per hour plus superannuation will be offered to the successful candidate, reflecting the senior nature of this position and the level of experience required.

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📌 Senior Medical Secretary (Queensland)
🏢 Litton Andrews
📍 Queensland