Job Description

Burleigh Heads - Full Time Front of House Manager

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We are now seeking the next customer service superstar to join our team as theFront of House Manager at YOMG Burleigh Heads!

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Applicants to this role, must be:

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- available to work a combination of days, nights, and weekends,
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- available to work a minimum of 38 hours per week,
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- experienced in managing a front of house customer service team,
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- a leader, who can maintain exceptional service and positive customer experience,
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- skilled at problem solving, and being solution centric,
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- able to work well in a team environment,
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- trustworthy with glowing references,
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- a great communicator, with charisma and amazing interpersonal skills,
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- willing to learn and excel,
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- passionate about hospitality, food, and customer service.
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Some role responsibilities include:

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- managing your team on a day-to-day basis,
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- hiring, training and the development of your team,
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- managing and controlling labour costs,
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- maintaining operational policies and standard operating procedures,
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- assisting with stock purchasing and levels,
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- maintaining exceptional presentation and cleanliness of the store,
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- rostering and timekeeping,
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- reporting directly to your area manager/s and YOMG Head Office.
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As the Front of House Manager, you will enjoy the following perks:

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- free meals while on your shift,
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- a flexible or fixed roster across a 5 - day working week, working a minimum of two nights,
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- front row seat to further opportunities for qualified growth within YOMG.
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Agencies need not apply.

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We just want to speak to real people with zest and passion for the hospitality industry.

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YOMG pays in accordance with the Fast Food Industry Award.

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📌 Burleigh Heads - Full Time Front of House Manager (City of Gold Coast)
🏢 Yo My Goodness
📍 City of Gold Coast