Deakin University in Melbourne Burwood campus seeks a Casual Officer, Prospective Student Enquiries to provide information on courses, recruitment events and enrolments. This role handles inbound phone, email, live chat and face-to-face consultations and maintains the Salesforce CRM to manage leads and outcomes.
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The role focuses on building the Future Students database, coordinating with faculty representatives, and converting enquiries into enrolments while upholding privacy and university