Job Description

Aumann Plumbing & Wastewater is a trusted North East Victorian business providing plumbing and wastewater solutions to residential, commercial and rural customers.

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We're looking for an organised, friendly and customer-focused person to become the face of our business. This is a varied role that combines customer service, showroom management, administration, accounts support and office coordination.

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If you enjoy working with people, keeping things organised and taking ownership of your work, we'd love to hear from you.

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Be the Face of a Growing Local Business

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Aumann Plumbing & Wastewater is a trusted North East Victorian business providing plumbing and wastewater solutions to residential, commercial and rural customers.

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We're looking for an organised, friendly and customer-focused person to become the face of our business. This is a varied role that combines customer service, showroom management, administration, accounts support and office coordination.

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If you enjoy working with people, keeping things organised and taking ownership of your work, we'd love to hear from you.

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About the Role

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As our Showroom & Administration Coordinator, you'll be the first point of contact for customers visiting our showroom, calling the office or contacting us online.

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You'll play a key role in ensuring our customers receive outstanding service while supporting the efficient day-to-day operation of the business.

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Key Responsibilities

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- Welcome customers and manage the front showroom area
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- Assist with product and service enquiries
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- Answer incoming calls and respond to emails and online enquiries
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- Support job bookings and customer communications
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- General office administration and record keeping
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- Accounts payable and receivable
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- Invoice processing and account reconciliations
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- Fleet administration including vehicle servicing and registrations
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- Assist with social media and customer review management
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- Maintain a professional and organised office environment
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About You

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You are:

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- Friendly, confident and professional
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- Highly organised with strong attention to detail
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- Comfortable dealing with customers face-to-face and over the phone
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- Able to manage multiple priorities in a busy environment
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- Proactive and reliable
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- A team player with a positive attitude
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Skills & Experience

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- Previous administration, reception or customer service experience
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- Solid Microsoft Office skills (Outlook, Word and Excel)
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- Good communication and relationship-building skills
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- Experience with accounts payable, receivable or bookkeeping functions
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- Xero or MYOB experience advantageous
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- Previous experience in a trade, plumbing, construction, retail or showroom environment highly regarded
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Why Join Us?

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- Flexible part-time or full-time opportunity
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- Varied role with plenty of responsibility
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- Supportive family-business environment
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- Stable Monday to Friday work schedule
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- Opportunity to grow with a respected regional business
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Application closes 23rd August.

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📌 Showroom & Administration Coordinator (Wangaratta)
🏢 Tim Aumann plumbing
📍 Wangaratta