Job Description

Part Time or Full Time Medical Receptionist Admin (Paediatric Podiatry Clinic)

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We are seeking a experienced part-time (or full time) Medical Receptionist or child-care worker to join our paediatric podiatry clinic in Graceville, QLD. In this customer-facing role, you will be responsible for providing excellent administrative and front-of-house support to our patients and clinical team. This is a great opportunity to work in a friendly, family-oriented healthcare environment. The role would suit experienced receptionists/administrators or child care workers who love working in administrative roles with families/children and have incredible attention to detail and organisational skills.

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What you'll be doing

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Greeting and welcoming patients to the clinic, both in-person and on the phone

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Scheduling and managing patient appointments

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Preparing and maintaining medical records and other administrative documentation

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Assisting with billing, invoicing and other financial tasks (NDIS, Medicare, Hicaps etc)

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Ordering and maintaining medical supplies and equipment

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Providing general administrative support to the podiatry team as required

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Assisting with retail aspects of shoe fittings, inventory management, product education, merchandising, stock transfers, stock takes and stock rotations

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Assisting with Shopify website product management and Point of Sale

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What we're looking for

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Someone who loves working with families/children

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Attention to detail and incredibly strong organisational skills are essential

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Ability to learn very quickly and adapt to unfamiliar software in a short time

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Previous experience as a medical receptionist or in a similar customer service role, ideally within a healthcare setting

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Strong administrative and organisational skills,



with excellent attention to detail

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Excellent communication and interpersonal skills, with the ability to liaise with patients, clinicians and other stakeholders

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Proficiency in using medical practice management software and general office equipment

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A friendly, professional and empathetic demeanor when dealing with patients

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A commitment to maintaining confidentiality and privacy of patient information

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A willingness to assist in retail aspects of shoe fittings and stock control

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An ease in working with families and children

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A minimum of 16 hours per week - and a maximum of 38 hours per week. For the right candidate hours will be agreed upon between the Employee and Employer.This role may be either permanent part time or full time.

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Candidates must be available at least 2 days per week (ideally Tues, Weds, Thurs, Sat).

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Candidates must have a minimum 2 years experience in medical reception / administration or childcare work. Candidates with managerial/supervisor role in retail setting will also be considered.

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What we offer

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At LITTLE BIG FEET', we are proud to offer a supportive, family-friendly work environment with opportunities for professional development. You will receive a competitive salary, leave entitlements and the prospect to be part of a caring, collaborative team. You will have autonomy and accountability within your role. You will be provided with all necessary training.

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About us

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LITTLE BIG FEET' is a leading Paediatric Podiatry Clinic dedicated to providing high-quality, holistic care for children. Our team of experienced podiatrists and support staff are committed to helping young patients achieve optimal foot health and mobility. We pride ourselves on our patient-centered approach and creating a welcoming, comfortable environment for families.

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📌 Part Time or Full Time Medical Receptionist Admin (Paediatric Podiatry Clinic) (Queensland)
🏢 Little Big Feet
📍 Queensland