Job Description

Disability Support Workers & Team Leader – Complex Behavioural (High Pay Rewards)

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Location: Coburg, VIC
n Employer: Thoughts Australia Pty Ltd
n Job Type: Casual

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Pay Rate

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Higher pay rates apply for complex behavioural and mental health support roles.

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Team Leader: $48-$50
n Disability support worker: $40-$44

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About Us

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Thoughts Australia is a trusted NDIS-registered provider delivering quality disability and mental health supports across Victoria.
n We specialise in supporting participants with complex behavioural and psychosocial needs, ensuring each person receives consistent, trauma-informed, and person-centred care.

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Our team is compassionate, professional, and dedicated to empowering participants to live safer, more independent, and fulfilling lives.

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About the Role

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We are seeking experienced and confident Disability Support Workers in Coburg (VIC) to support participants with complex behaviours and mental health diagnoses.
n You will be working closely with clinicians, behaviour support practitioners, and support coordinators to implement care plans that prioritise safety, dignity, and wellbeing.

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Key Responsibilities

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- Provide hands-on daily support and personal care to participants with complex needs
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- Implement Positive Behaviour Support (PBS) strategies in a calm, skilled manner
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- Manage behavioural escalations with empathy and de-escalation techniques
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- Support participants with medication prompts, emotional regulation, and daily routines
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- Encourage participation in community,



therapy, and independent-living activities
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- Maintain clear and accurate documentation (shift notes, incident reports, etc.)
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- Work collaboratively with the wider multidisciplinary and clinical team
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What We Offer

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- High hourly pay + penalties for weekends, nights, and public holidays
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- Opportunities for ongoing training and upskilling in complex care and PBS
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- Supportive management and 24/7 on-call assistance
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- Flexible rostering (day, afternoon and sleepover shifts available)
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- A caring, inclusive, and professional work culture where staff are valued
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Essential Requirements

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- Minimum 5 years' experience in behavioural or mental health support
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- Certificate III or IV in Disability, Individual Support, or Mental Health (or equivalent)
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- Current NDIS Worker Screening Check & Working with Children Check
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- Current First Aid and CPR Certification
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- Valid Driver's Licence and reliable transport
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- Strong interpersonal skills, reliability, and emotional resilience
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Highly Regarded

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- Experience in restrictive practice safeguards and PBS plan implementation
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- Training in trauma-informed care, de-escalation, or mental health first aid
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- Experience supporting participants with complex diagnoses
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Join Our Team

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If you're passionate about supporting people with complex mental health and behavioural needs and want to work in a supportive, high-reward environment — we'd love to hear from you!

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📌 Disability Support Worker (Team Leader) (Williamstown)
🏢 Thoughts Australia
📍 Williamstown