As Administration Assistant with RX Rims, you will be responsible for providing high-quality customer service, coordinating administration activities and supporting purchasing functions for the business. This role acts as a key point of contact for customer enquiries, internal coordination and procurement activities, ensuring efficient communication, timely service delivery and accurate administration.

Key responsibilities

Act as the primary point of contact for site, phone and email enquiries

Manage customer enquiries and requests, including order status, delivery schedules, ETAs, stock availability and approved pricing

Support the team and day-to-day operations by maintaining effective workflow and communication

Maintain system, process and operational documentation

Manage purchasing and supplier administration

Administer company policies, procedures and position descriptions

Maintain site, facilities and compliance records

Support workplace health and safety

Support the efficient operation of RX RIMS by maintaining a high level of customer satisfaction

About you

A strong focus on high-quality customer service





The ability to coordinate administration activities and support purchasing functions

Robust communication and coordination skills when working with customers, suppliers and internal departments

Strong computer literacy and familiarity with common IT systems

A skilled and timely approach to customer enquiries and follow-up

Strong attention to accuracy in administration, records and system documentation

An understanding of and commitment to workplace Health and Safety procedures

Stable full-time position

Supportive team environment

Ongoing training

Opportunity to contribute to a growing business

About us

RX Rims is an Australian-owned company established in 1969, with a strong history in manufacturing PVC hose, tubing and polyolefin pipes. We are committed to producing high-quality products locally using modern equipment and innovative processes. As part of the Haggarty Group, we focus on sustainability, including in-house recycling of manufacturing waste and reducing our environmental impact, while delivering reliable products to customers across Australia and New Zealand.

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📌 Administration Assistant (Queensland)
🏢 RX RIMS
📍 Queensland