Job Description

Are you an organised and people-focused budding HR qualified who enjoys balancing compliance, administration, recruitment and employee and volunteer support?

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Encircle Community Services is seeking a Human Resources Officer to join our team on a full-time, 12-month contract. Reporting directly to the Human Resources Business Partner, this role provides critical support across the employee and volunteer lifecycle and plays a key role in ensuring our workforce remains compliant, supported and engaged.

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Based at our Kallangur office, this role will also be required to work from other Encircle locations including Lawnton, Redcliffe and other sites as required.

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Human Resources Officer

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SCHADS Level 3.1 | Full-Time Fixed Term (12 Months)

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Location: Kallangur, QLD

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Are you an organised and people-focused budding HR professional who enjoys balancing compliance, administration, recruitment and employee and volunteer support?

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Encircle Community Services is seeking a Human Resources Officer to join our team on a full-time, 12-month contract. Reporting directly to the Human Resources Business Partner, this role provides critical support across the employee and volunteer lifecycle and plays a key role in ensuring our workforce remains compliant, supported and engaged.

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Based at our Kallangur office, this role will also be required to work from other Encircle locations including Lawnton, Redcliffe and other sites as required.

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About Us

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Encircle Community Services is a community-owned and operated not-for-profit organisation providing support services to individuals, families and communities across the Moreton Bay Region and North Brisbane. Since 1987, we have been committed to strengthening community wellbeing through a diverse range of services and programs.

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About the Role

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As our Human Resources Officer,



you will provide operational HR support across onboarding, compliance, reporting, HR administration, recruitment and records management for our employees and volunteers.

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You will work closely with managers and employees, helping to ensure the effective delivery of HR services while maintaining high standards of confidentiality, accuracy and compliance.

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Key Responsibilities

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- Coordinate recruitment administration including telephone screening, interview scheduling and reference checking.
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- Support onboarding and induction processes.
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- Maintain accurate employee and volunteer records and files.
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- Monitor and manage employee compliance requirements including Blue Cards, Police Checks, qualifications and mandatory training.
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- Maintain HR and organisational registers including compliance, training, first aid, and position description registers.
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- Prepare HR reports and workforce data.
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- Assist with policy, procedure and HR document updates.
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- Support workplace health and safety administration, incident reporting and return-to-work processes.
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- Provide first-level HR advice and support to employees and managers.
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- Assist the Human Resources Business Partner with HR projects and continuous improvement initiatives.
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About You

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To be successful in this role, you will bring:

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Essential Requirements

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- Demonstrated understanding of, and commitment to, the principles of social justice.
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- Experience supporting employee and / or volunteer lifecycle processes including recruitment, onboarding, employee records management and administration.
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- Highly developed administration, organisational and computer skills, including strong Microsoft Office capability.
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- Demonstrated experience managing confidential information with professionalism, discretion and sound judgement.
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- Excellent interpersonal and communication skills with the ability to build positive relationships with employees, managers, volunteers and stakeholders.
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- Experience maintaining compliance records, registers and mandatory employment requirements.
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- Ability to interpret and apply policies, procedures and employment-related legislation.
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- Ability to work both independently and collaboratively while managing competing priorities.
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Qualifications and Experience

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- Minimum of Diploma in Human Resources, Business Administration or related discipline, or equivalent experience (bachelor's degree in HR highly desirable).
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- Minimum 12 months' experience in an administration or similar HR role.
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- Experience working within a not-for-profit, community services, disability, aged care or human services environment will be highly regarded.
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- Experience using Employment Hero is desirable.
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Mandatory Requirements

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- Current National Police Check and Blue Card (or ability to obtain).
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- Current Queensland Driver Licence.
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- Ability to travel between Encircle sites as required.
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What's on Offer?

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- SCHADS Award Level 3.1 classification, plus superannuation and salary sacrificing.
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- Full-time 12-month contract.
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- Opportunity to work closely with an experienced HR Business Partner.
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- Meaningful work supporting a community-focused organisation.
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- Collaborative and supportive workplace culture.
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📌 Human Resources Officer (Queensland)
🏢 Encircle
📍 Queensland