Job Description

QCHF is seeking an experienced and highly capable Registered Nurse to join our Care Navigation team as a Care Coordinator, supporting members to safely transition from hospital to home.

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This role is ideal for a seasoned clinician who brings broad clinical expertise, strong judgement, and the ability to lead complex care planning in a community-based setting.

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Reporting to the Care Navigation Manager, you will play a critical role in coordinating post-discharge care for members at risk of re-hospitalisation. You will proactively engage with members, assess their clinical and support needs, and deliver tailored, person-centred care plans that drive protected and sustainable health outcomes.

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This is a highly autonomous role requiring strong clinical reasoning, stakeholder engagement, and the confidence to operate across a range of healthcare settings.

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You will:

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- Lead comprehensive clinical assessments for members with complex health needs following hospital discharge
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- Develop, implement and continuously review individualised care plans aligned to member goals
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- Identify risks and implement proactive strategies to prevent re-hospitalisation
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- Coordinate care across service providers and the broader health system
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- Build and maintain strong relationships with internal teams and external healthcare providers
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- Provide guidance and support to members navigating healthcare services
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- Monitor and evaluate care outcomes to ensure high-quality, safe, and effective service delivery
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- Contribute to continuous improvement and program development initiatives
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About you:

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We are looking for a highly experienced Registered Nurse who can operate independently and confidently in a complex care environment.

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- An AHPRA Registered Nurse with an interest in building a career pathway toward leadership, you'll be provided support to step into more senior responsibilities within 1–2 years
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- Significant clinical nursing experience across multiple settings
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- Demonstrated experience in care coordination, discharge planning, or complex case management
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- Strong clinical assessment and critical thinking skills
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- Proven ability to manage competing priorities and make sound, autonomous decisions
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- Excellent communication and stakeholder engagement skills
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- Experience working with patients with chronic conditions or rehabilitation post joint surgery
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- Strong organising skills, with proven ability to embrace technology and drive change
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Highly regarded:

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- Background in coordinated care programs or population health
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- Experience working in community-based or transitional care models
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📌 Care Coordinator (Townsville)
🏢 HBF Health
📍 Townsville