Job Description

Receptionist / Administrative Assistant (Part‐Time – Audiology Clinic)

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We're looking for a friendly, organised receptionist/administrator to join our audiology practice. This part‐time role is ideal for someone who enjoys helping people, communicates clearly, and keeps an office running smoothly.

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Hours: 3–4 days per fortnight (9am–5pm), with potential to increase over time.

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Key responsibilities

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- Greeting clients and managing front‐desk enquiries
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- Communicating clearly with hearing‐impaired clients (calm pace, clear speech, patience)
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- Managing bookings and clinic schedules
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- Processing payments, invoices, and basic billing
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- Preparing client files and supporting audiologists with day‐to‐day admin
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- Keeping the reception area organised and welcoming
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We're looking for someone who:

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- Is warm, patient,



and confident with people of all ages
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- Can adapt communication for hearing‐impaired clients and elderly clients
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- Handles busy periods and occasional stressed parents with professionalism
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- Has robust organisational skills and attention to detail
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- Learns quickly and works well independently
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- Brings reliability, maturity, and a steady presence to the front desk
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Experience

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Reception or admin experience is preferred. Experience in healthcare or customer‐facing roles is a bonus. The right attitude matters most.

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If you're dependable, kind, and enjoy making a clinic welcoming and efficient, we'd love to hear from you.

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📌 Office Admin/Reception (Hatfield)
🏢 Ears R Us
📍 Hatfield