Job Description

Business Development Manager / Account Manager

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Join a National Leader in Sensitive Freight & Logistics

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TSS Sensitive Freight is one of Australia's leading specialised transport and logistics providers, delivering high-value, medical, healthcare, technical and sensitive freight across the country.

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As our Victorian business continues to grow, we're looking for an ambitious and commercially driven Business Development Manager / Account Manager to join our team based in Altona.

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This isn't a role for someone who waits for opportunities you'll be expected to create them. If you're motivated by winning new business, enjoy building long-term customer relationships, and want to be rewarded for your performance, we'd like to hear from you.

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The Opportunity

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Reporting directly to the General Manager, you'll be responsible for driving sales growth throughout Victoria while managing and expanding a portfolio of existing customers.

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This is a genuine split role approximately 70% new business development and 30% account management giving you the opportunity to build your own customer base while strengthening relationships with established national clients.

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You'll work closely with our Operations team to ensure customers receive outstanding service from first contact through to delivery.

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Key Responsibilities

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- Develop and execute sales strategies to grow the Victorian market.
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- Identify, prospect and secure new business opportunities.
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- Build and manage a healthy sales pipeline through proactive prospecting and networking.
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- Conduct customer meetings and presentations across Victoria.
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- Prepare quotations, proposals, and tailored transport solutions.
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- Manage and grow existing customer accounts.
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- Build strong long-term relationships with key decision makers.
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- Conduct regular account reviews and identify growth opportunities.
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- Negotiate commercial agreements and close new business.
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- Work closely with Operations to ensure exceptional customer outcomes.
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- Maintain accurate CRM records and sales forecasts.
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- Represent TSS at industry events and networking opportunities.
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About You

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- Proven success in Business Development and Account Management.
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- A demonstrated ability to consistently achieve and exceed sales targets.
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- Strong relationship-building and negotiation skills.
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- A proactive, self-motivated approach with a genuine drive to win new business.
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- Excellent communication and presentation skills.
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- Strong commercial acumen and problem-solving ability.
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- Experience within transport, logistics, freight or supply chain is highly regarded.
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- Experience managing key customer accounts.
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- Competency using CRM systems and Microsoft Office.
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- A current Australian Driver's Licence.
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What We Offer

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- Competitive base salary & commission
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- Fully maintained company vehicle or vehicle allowance.
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- Mobile phone and laptop.
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- Genuine career development opportunities within a growing national business.
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- Supportive leadership team with the autonomy to make an impact.
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- The opportunity to work with some of Australia's leading healthcare, medical, technology and commercial organisations.
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Why TSS Sensitive Freight?

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At TSS, we don't just move freight—we deliver critical products that businesses rely on every day.

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Our reputation has been built on service, reliability and professionalism, and we're looking for someone who shares those values while helping us continue our strong growth across Victoria.

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If you're a high-performing sales professional who enjoys developing current business, building lasting customer relationships, and being rewarded for results, we'd love to hear from you.

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📌 Business Development Manager / Account Manager (Williamstown)
🏢 TSS Sensitive Freight
📍 Williamstown