Job Description

Our client is one of Australia's leading suppliers of essential energy solutions, supporting residential, commercial and industrial customers across the country. With a strong national presence and a reputation for reliable service, they are now looking for an experienced Customer Service Officer to join their Dubbo team.

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- Competitive rate of $36 per hour
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- Ongoing Monday-to-Friday, 8:30am-5:00pm shifts
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- No late nights or weekend work!
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- Supportive and friendly team environment
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- Opportunity to join a well-established national organisation
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About the role:

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- Handling inbound customer calls and email enquiries
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- Providing information about products, services and customer accounts
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- Processing customer requests, applications, bookings and orders
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- Updating customer details and maintaining accurate system records
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- Assisting with account enquiries,



complaints and service issues
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- Investigating concerns and escalating complex matters when required
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- Liaising with internal teams to ensure customer requests are resolved
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About you:

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- Previous customer service, call centre or administration experience
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- A confident and qualified phone manner
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- Strong written and verbal communication skills
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- Accurate data-entry and general computer skills
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- The ability to manage multiple enquiries and priorities
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- Strong attention to detail and organisational skills
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- A calm and solutions-focused approach to customer concerns
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- A reliable, positive and team-focused attitude
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- Willingness to complete required pre-employment checks
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📌 Customer Service Officer (Dubbo)
🏢 BLU by Adcorp
📍 Dubbo