Job Description

As one of Australia's leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at

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About the role

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MSS Security is seeking a dedicated Control Room Reliever to join the team at the Security Operations Centre in Monash University, working in a technically advanced environment. Supporting multiple Monash sites and a security team of 130 officers, this role goes beyond standard monitoring.

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We are seeking a candidate with a strong understanding of various CCTV, access control systems and investigation report writing.

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Duties include but are not limited to:

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Monitor CCTV systems and alarms to ensure constant surveillance and early detection of any security risks.

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Respond promptly to security incidents, alarms, and emergencies, escalating issues as required.

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Collaborate with emergency services to coordinate responses to incidents.

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Regularly test and maintain security systems to ensure they are fully operational.

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Provide clear and concise communication.

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Ideal candidates will have:

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Solid computer skills including Outlook, Word, and Excel.

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Experience in using Milestone CCTV, Inner Range/Infiniti Security System and resolver reporting system would be preferable.

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Proven experience working in a security control room and as a security officer.

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Requirements:

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Full Australian working rights.

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Valid Victorian Security Licence with the control room subcategory.

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Working with children check (or willing to obtain).

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Valid First Aid and CPR (or willing to obtain).

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Victorian Drivers Licence.

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Availability to work a rotating 24/7 roster.

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Master Licence Number: 409-987-30S

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About the Company

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As one of Australia's leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability,



and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at

n

About the role

n

MSS Security is seeking a dedicated Control Room Reliever to join the team at the Security Operations Centre in Monash University, working in a technically advanced environment. Supporting multiple Monash sites and a security team of 130 officers, this role goes beyond standard monitoring.

n

We are seeking a candidate with a strong understanding of various CCTV, access control systems and investigation report writing.

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Duties include but are not limited to:

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- Monitor CCTV systems and alarms to ensure constant surveillance and early detection of any security risks.
n
- Respond promptly to security incidents, alarms, and emergencies, escalating issues as required.
n
- Collaborate with emergency services to coordinate responses to incidents.
n
- Regularly test and maintain security systems to ensure they are fully operational.
n
- Provide clear and concise communication.
n

n

Ideal candidates will have:

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- Strong computer skills including Outlook, Word, and Excel.
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- Excellent communication skills.
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- Experience in using Milestone CCTV, Inner Range/Infiniti Security System and resolver reporting system would be preferable.
n
- Proven experience working in a security control room and as a security officer.
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Requirements:

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- Full Australian working rights.
n
- Valid Victorian Security Licence with the control room subcategory.
n
- Working with children check (or willing to obtain).
n
- Valid First Aid and CPR (or willing to obtain).
n
- Victorian Drivers Licence.
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- Availability to work a rotating 24/7 roster.
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Master Licence Number: 409-987-30S

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MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person. We encourage and celebrate diversity.

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- be certified by the Workplace Gender Equality Agency,
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- be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.
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📌 Security Operations Centre Operator (Victoria)
🏢 Mss Security
📍 Victoria