Job Description

Administration & Client Support Officer – Business Advisory Services

n

A full-time and ongoing role within our Business Advisory Services division, supporting the BAS and tax teams with high-volume administrative and client service work.

n

This role is critical in ensuring the smooth delivery of compliance processes, maintaining accurate client data, and supporting the team through both day-to-day operations and backlog reduction initiatives.

n

You will work in a supportive and team-oriented environment, gaining exposure to a wide range of client work while contributing to meaningful improvements in team efficiency and workflow management.

n

Your role:

n

As an Administration & Client Support Officer, you will play a key role in supporting the delivery of core administrative and compliance functions across the firm.

n

Your responsibilities will include:

n

n
- End-to-end PAYG and ATO administration, including correspondence, payment plans, and Division 293 matters
n
- Coordination of individual tax return requests and client documentation delivery
n
- Workflow and deadline management across FuseSign and XPM
n
- Processing of actuarial certificates, disbursements, and unit trust administration (BGL)
n
- Entity set-ups and ongoing system administration (companies, trusts, Xero, MYOB)
n
- Maintenance of practice management records, disbursement jobs, and document filing
n
- General administrative and reception overflow support
n

n

About you:

n

n




- Previous experience in an accounting or professional services environment (preferred)
n
- Strong administrative and organisational skills
n
- High attention to detail and accuracy
n
- Ability to manage high-volume, process-driven work
n
- Strong communication and collaboration skills
n
- Familiarity with systems such as XPM, FYI, BGL, Xero, or MYOB (advantageous)
n
- A proactive approach and willingness to support team outcomes
n

n

At Accru Melbourne, we are committed to continuous learning and development. In this role, you will gain exposure to a wide range of administrative and compliance processes, building a strong foundation within a professional services environment.

n

You will be supported by experienced team members, with opportunities to grow your skills, take ownership of processes, and contribute to improving workflows across the business.

n

Life & culture:

n

Accru Melbourne offers a supportive and collaborative workplace, focused on learning, development, and team connection. We value work-life balance and provide a positive and engaging environment where staff are encouraged to grow and contribute.

n

Our team is guided by four core values:

n

n
- We care about you
n
- We enjoy what we do
n
- We do the right thing
n
- We create opportunities
n

n

You will be part of a friendly and supportive team, with strong mentorship and a culture that encourages initiative and continuous improvement.

#J-18808-Ljbffr

📌 Administration & Client Support Officer - Business Advisory Services (Williamstown)
🏢 Accru
📍 Williamstown