Job Description

What You'll Do

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- Support ASX core network, including Datacentre Network, Internet, Office, Service Provider Network, Network Monitoring and Security.
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- Contributing to procedural documentation and knowledge base as required.
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- Responding to incoming support incidents in a timely manner. Resolve incidents, problems and change requests to required service level targets.
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- Manage time in a manner to ensure all tasks are completed within specified time frames.
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- Operate within ITIL service management processes including incident, problem and change management.
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- Uphold and adhere to ASX's core values, guidelines, policies and procedures.
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- Contribute to the design and implementation of projects.
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- Liaise between the customer, stakeholders and infrastructure to provide innovative solutions for ASX Customers (internal and external).
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- Management of Network Infrastructure including Monitoring and Capacity Planning.
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- Assist in the deployment of networks to support ASX and backend projects.
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- ASX Position Description 2/3.
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- Improve on proactivity and ensure all of processes are being reviewed to ensure efficiency.
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What You've Done

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- Solid Experience in F5, Arista Switching/Wireless, Cisco and Cumulus networking technologies.
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- EVPN, VRF, MPLS, NAT, QoS and VPN knowledge.
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- Experience in delivering and supporting large scale networks.
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- Experience working on F5 technologies (LTM, GTM, APM and ASM). Design, support and upgrade of F5 physical and virtual devices.
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- Experience working on Palo Alto Security technologies. Design, support and upgrade of Palo Alto network firewall devices.
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- Influenced and negotiated with stakeholders to achieve the best outcomes.
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- Directly interfaced with non-technical customers.
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- Experience working with and maintaining mission critical networks.
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- Worked with monitoring tools and developed metrics for network availability.
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And if you've got some of this, even better

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- Tertiary degree in computer science/engineering/telecommunications.
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- Vendor certifications CCNP / CCIE, F5, Palo Alto etc.
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- Knowledge and support of operating systems – Windows / Linux.
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- Scripting skills.
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- Network monitoring.
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- Mentoring team members.
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What you need to enjoy and be good at this role

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- Customer Driven & Delivery Focused – be an advocate for our customers.
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- Attention to detail – errors are minimised to deliver accurate outcomes.
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- Calm under pressure – can remain focused in times of stress.
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- Naturally inquisitive – asks questions to ensure understanding.
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- Confident decision maker – make straightforward decisions and know when to seek backup.
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- Outstanding communicator – able to get the message across in the best way.
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- Analytical thinker – can evaluate information and seek a solution.
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- Team player – support each other to achieve.
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- Collaboration – can work with multiple stakeholders to deliver a common goal.
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We will arrange for successful candidates to have background checks, including reference and police checks, completed as part of the onboarding process.

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To be considered for this position, candidates must be legally authorised to work in Australia on a permanent basis without any restrictions.

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📌 Network Engineer (New South Wales)
🏢 ASX
📍 New South Wales