Job Description

Business Analyst/Project Manager – HR Transformation & Process Improvement

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PM-Partners group is a specialist Project Management Consultancy. We have a unique way of running projects and providing training and advice, so our clients get the best results with less cost and risk. Each year we deliver over $3B of projects, train over 10,000 people, and help some of Australia's leading brands improve their PMOs.

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Title: Business Analyst/Project Manager – HR Transformation & Process Improvement

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Contract or Fixed-Term Opportunity | Hybrid

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Location: Gold Coast

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Are you a Business Analyst who enjoys working closely with people, processes and organisational change?

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We are partnering with a respected community-focused organisation seeking a Business Analyst to support a strategic HR transformation initiative. This is an chance to take ownership of a high-profile project focused on reviewing and improving the end-to-end employee lifecycle.

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Working with senior stakeholders, you will help assess current-state processes, identify improvement opportunities and design future-state ways of working that are scalable, practical and fit for purpose.

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The Role

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Key responsibilities include:

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- Conducting stakeholder workshops and discovery sessions
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- Mapping current and future-state business processes
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- Reviewing policies,



procedures and operational practices
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- Identifying process gaps, risks and improvement opportunities
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- Developing recommendations and supporting implementation planning
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- Providing governance, reporting and project support
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- Engaging with executive and operational stakeholders
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About You

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- Strong Business Analysis experience
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- Experience leading discovery and process review activities
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- Excellent stakeholder engagement and facilitation skills
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- A structured and analytical approach to problem solving
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- High emotional intelligence and the ability to navigate sensitive conversations
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Highly Regarded

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- HR, People & Culture or workforce transformation experience
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- Organisational change or process improvement projects
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- Policy and procedure review experience
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- Exposure to project governance and reporting
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What's on Offer

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- Flexible engagement options available
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- Opportunity to influence organisational transformation
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- High visibility across executive leadership
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This role would suit an experienced Business Analyst looking to work on a meaningful transformation initiative, or a BA seeking to broaden their experience into project leadership and organisational improvement.

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📌 Business Analyst/Project Manager - HR Transformation & Process Improvement (City of Gold Coast)
🏢 PM-Partners Group
📍 City of Gold Coast