Job Description

Coldbuster Floor Heating - Frenchs Forest NSW

n

Coldbuster Floor Heating is a vibrant, agile, family-owned and operated business operating throughout Australia. Located in a comfortable office/warehouse in Frenchs Forest, we pride ourselves on our excellent reputation and running a team with dedication, friendliness and professionalism.

n

We are seeking a passionate, highly organised and motivated Scheduling Officer to join our vibrant and hard-working team to help support the continued growth of our business. We want an enthusiastic candidate seeking a long-term career within a caring and supportive environment.

n

Reporting to the Managing Director and Operations Manager, the successful applicant will work as part of a collaborative team and be responsible for coordinating installation scheduling and delivering exceptional customer service to clients and installers nationwide.

n

Duties involve coordinating and assisting with all aspects of scheduling, including but not limited to:

n

n
- coordinating installation bookings and schedules from both client and installer perspectives
n
- following procedures to ensure all pre-installation conditions are met
n
- confirming installation bookings and following up with clients regarding site readiness, deposits, rescheduling and general enquiries
n
- organising installations through both our in-house team and third-party nationwide installers
n
- collecting, collating and maintaining accurate, professional records of client and installer interactions and information
n




- assisting Management with specific tasks and projects from time to time
n
- relieving other staff positions during annual leave or absences when required
n
- being flexible and willing to assist with any other duties as required.
n

n

Requirements:

n

n
- full residential and working rights in Australia
n
- a positive attitude and genuine enthusiasm to develop and learn while following specific procedures
n
- a strong work ethic and exceptional attention to detail
n
- excellent customer service and relationship-building skills
n
- strong organisational skills with the ability to manage multiple priorities
n
- the ability to follow tasks through to completion while consistently meeting deadlines
n
- strong written and verbal communication skills with a professional approach
n
- intermediate to advanced Microsoft Office experience
n
- the ability to quickly learn new programs and systems
n
- a genuine willingness to work collaboratively as part of a team, while also being able to work independently
n
- initiative, flexibility and a proactive approach to problem solving.
n

n

Experience as a Scheduling Officer is strongly preferred.

n

We operate within the floor heating industry, however no industry experience is necessary.

n

This permanent, long-term opportunity is ideal for someone looking to invest in their career within a growing Australian business while working with a supportive and energetic team.

n

If you are available to commence soon, we would love to hear from you.

#J-18808-Ljbffr

📌 Scheduling Officer (Northern Beaches Council)
🏢 Coldbuster Floor Heating
📍 Northern Beaches Council