Job Description

Job no: 540633
n Work type: Full time
n Location: Wahgunyah
n Categories: Management, Facility Management/Engineering

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We have an exciting opportunity for an experienced Facility Manager to join our team at the Wahgunyah site on a full-time basis. Reporting to the Key Account Manager, you will be responsible for the day-to-day delivery and management of Integrated Facilities Management services, ensuring safe, compliant and efficient operations across the site.

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As the on-site lead, you will work closely with the client, contractors, service partners and internal stakeholders to deliver exceptional service outcomes while driving continuous improvement, operational excellence and customer satisfaction.

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A snapshot of what you will do:

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- Manage and coordinate the delivery of all Facilities Management services within the contracted scope.
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- Oversee building infrastructure, utilities, workplace facilities, grounds, cleaning, waste management and other soft services.
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- Manage service contracts including cleaning, security, catering, pest control, fire systems, HVAC, grounds maintenance, uniforms and other site services.
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- Lead facilities and minor project activities from planning through to completion.
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- Take overall responsibility for site budgets, financial performance, forecasting and reporting.
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- Direct, manage and develop ISS employees and service providers to achieve contractual KPIs and service standards.
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- Build and maintain strong client relationships through proactive engagement and service delivery excellence.
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- Develop and present regular operational and performance reports to the client and key stakeholders.
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- Ensure compliance with all legislative, environmental, safety and regulatory requirements.
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- Manage contractor performance and service provider compliance to maximise value and service outcomes.
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- Drive continuous improvement initiatives and implement industry best-practice facilities management processes.
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- Support site business planning, objective setting and operational strategy execution.
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What will you possess to be successful?

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- Degree qualification in Engineering, Property, Business, Facilities Management or a related discipline (or equivalent experience).
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- Demonstrated experience managing Facilities Management services in a complex operational environment.
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- Strong knowledge of technical and hard services, including building systems and maintenance operations.
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- Proven leadership experience with the ability to motivate, coach and develop high-performing teams.
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- Experience managing contractors, service providers and facilities supply chains.
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- Strong financial acumen, including budgeting, forecasting and account management.
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- Excellent stakeholder engagement and client relationship management skills.
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- Project management experience with a track record of successfully delivering operational improvements.
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- Sound understanding of Workplace Health & Safety and environmental compliance requirements.
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- Advanced Microsoft Office skills, particularly Excel, Word and PowerPoint.
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- Strong communication, organisational and report-writing capabilities.
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- Ability to thrive in a fast-paced, changing business environment.
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Desirable experience:

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- FM experience within a manufacturing or industrial environment.
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- NABERS qualifications or relevant sustainability experience.
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- Strong understanding of integrated facilities services and asset management principles.
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What's in it for you?

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Joining our team means working alongside talented professionals who are passionate about delivering exceptional client experiences and operational excellence.

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- Market-competitive salary package.
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- Company vehicle, laptop and mobile phone.
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- Opportunity to work with a globally recognised client.
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- Ongoing learning, development and career progression opportunities.
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- Access to internal opportunities across our global organisation.
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- Supportive and inclusive team culture.
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- Opportunity to make a meaningful impact through continuous improvement and innovation initiatives.
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ISS is a place to become part of something bigger.

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If you're a motivated Facilities Management professional with strong leadership skills and a passion for service excellence, we'd love to hear from you.

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📌 Facilities Manager (Wahgunyah)
🏢 ISS Global
📍 Wahgunyah