Job Description

Security Technician/ Electrical Technician/ Tech Support

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ENERGY EFFICIENT AUSTRALIA PTY LTD – Rouse Hill NSW

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ENERGY EFFICIENT AUSTRALIA PTY LTD -Sydney

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Salary $80000to $95000plus superannuatio

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ENERGY EFFICIENT AUSTRALIA PTY LTD is seeking a skilled and motivated Security Technician/ Electrical Technician/ Tech Support to join our growing team. We specialise in the installation and maintenance of smart home technologies, home automation systems, audio-visual solutions, security systems, and other low-voltage electronic systems for residential and commercial clients.

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This is a full-time position offering the opportunity to work with innovative technology in a supportive and professional environment.

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Key Responsibilities

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Inspect, test, adjust, and repair electronic, electrical (up to 24V), and mechanical instruments in accordance with established procedures.

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Install electronic equipment and systems, including audio and visual equipment, home entertainment systems, computers, and electronic security systems.

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Perform routine and preventative maintenance to ensure the reliability and optimal performance of electronic equipment and systems.

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Diagnose faults in electronic machines, instruments, and control systems through systematic testing and inspection.

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Maintain electronic machines, instruments, and equipment to ensure compliance with operational and safety standards.

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Provide clients and team members with guidance on the correct operation of electronic systems to minimise faults and extend equipment lifespan.

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Install electronic instruments and control systems in accordance with technical specifications, manufacturer guidelines, and applicable regulatory requirements.

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Safely operate hand tools,



power tools, and electronic testing equipment when installing, servicing, and repairing electronic systems.

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Read and interpret low-voltage electrical codes, technical manuals, schematic diagrams, blueprints, and other technical documentation.

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Investigate and resolve equipment irregularities, installation issues, procedural deviations, and system faults to ensure efficient operation.

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Security Technician

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Install, program, and commission CCTV, Access Control, Intrusion Alarm, and Intercom systems.

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Perform scheduled maintenance, diagnostics, and emergency fault rectification across client sites.

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Work with IP-based security network architectures, cloud-managed platforms, and software integrations.

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Act as a technical point of contact on-site, providing explicit communication and technical guidance to clients.

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Complete accurate service reports, job signoffs, and site handovers digitally.

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Demonstrated ability to thrive in a fast‐paced environment, effectively prioritise tasks and executing defined deadlines.

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Travel across the Sydney Metro Area to deliver responsive Service and Project Support.

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High level of attention to detail with a strong focus on accuracy, compliance and quality assurance.

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Build trusted customer relationships and support continuous customer satisfaction.

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Stay updated on the latest security technologies and industry trends.

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Provide technical support to customers via phone, email, remote access, or onsite visits.

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Diagnose and troubleshoot hardware, software, network, and system issues.

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Install, configure, test, and maintain computer systems, peripheral devices, and software applications.

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Set up user accounts, email systems, printers, and network-connected devices.

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Respond to support requests and resolve technical issues within agreed service timeframes.

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Escalate complex technical problems to senior engineers or vendors when required.

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Perform routine system maintenance, software updates, backups, and security checks.

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Monitor system performance and identify opportunities to improve reliability and efficiency.

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Document support activities, solutions, and system changes using the company's ticketing system.

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Assist with the installation and configuration of networking equipment, including routers, switches, and wireless access points.

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Provide user training and guidance on the correct use of hardware, software, and IT systems.

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Maintain IT inventory, including computers, monitors, accessories, software licences, and network equipment.

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Requirements

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Experience in the installation, maintenance, and repair of electronic equipment and low-voltage systems.

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Ability to interpret technical drawings, wiring diagrams, and electronic schematics.

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Strong fault-finding and problem-solving skills.

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Excellent communication and customer service skills.

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Ability to work independently and as part of a team.

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Australian Citizens and Permanent Residents of Australia will be preferred.

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📌 Security Technician/ Electrical Technician/ Tech Support (New South Wales)
🏢 ENERGY EFFICIENT AUSTRALIA
📍 New South Wales