Job Description

We are currently seeking an experienced andcapableAdministration Officerto join our Kawana Waters Aged Care Residence care team in a full-time capacity. The ideal candidate will demonstrate commitment to a customer service approach whilst ensuring work completion and an eye for detail.

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Key Responsibilities but not limited to:

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Handling reception duties, including phone and direct contact with visitors, residents, staff, and contractors.

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Coordinating admissions and discharges of residents.

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Accurate invoicing, reconciliations, and order processing.

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Managing HR files, processing police checks, creating contracts, and assisting with employee onboarding using the existing systems.

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Managing mail, couriers, deliveries, correspondence, and documentation.

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Proficient with MS Office – word, excel, PowerPoint, and other software.

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Act as the site's Health, Safety and Wellbeing Officer (HSWO) in accordance with the HSWO Scope Guideline.

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Support the Facility Manager and WHS and Workers' Compensation. Manager with WHS administration, hazard/incident documentation, scheduled WHS activities and site safety checks.

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Complete WHS inspections, paperwork, and Committee minutes,



escalating issues as required.

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Qualifications and Attributes:

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Exceptional communication and telephone skills.

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Ability to work collaboratively with the team and key personnel to obtain the best results.

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Demonstrated efficiency in administration skills.

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Familiarity with rostering processes or roster management.

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Outstanding and warm personalised customer service skills.

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Ability to maintain the confidentiality of all company, resident, and employee matters.

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Proficiency in using technology and software, including rostering systems and reporting.

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High standard of personal and professional presentation.

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Must have experience with rostering, and a fast-paced environment

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Valid Driver's License.

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What We Offer:

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Competitive pay rate in the industry

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Family Friendly working hours 0830-1630

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Supportive team workplace providing stability and consistency to your work.

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Rostered hours provided a fortnight in advance, with occasional short-notice coverage required, Penalties apply per the Aged Care Award rate.

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📌 Administration Officer (Queensland)
🏢 Elderly Care
📍 Queensland