Job Description

Plumbing Accounts & Office Administrator

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Titan Plumbing Services – Williamstown VIC

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Titan Plumbing and Roofing is looking for a motivated and organised Accounts & Office Administrator to join our growing team.

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This role is ideal for someone with experience in the plumbing, construction, or trades industry who enjoys working in a fast-paced environment and can confidently manage accounts duties while also supporting day-to-day office operations.

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We are looking for someone who wants to grow with the business long term and become an important part of our team.

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About the Role

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This position will primarily focus on accounts administration and debt collection, while also assisting with general office management and administration tasks.

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Your responsibilities will include:

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- Accounts receivable and debt collection
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- Invoicing completed works and processing deposits
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- Assisting with accounts payable
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- Answering client calls and booking plumbing jobs
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- Responding to emails from clients and real estate agents
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- Assisting with scheduling and ensuring jobs run smoothly
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- Electronic and manual filing
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- Maintaining accurate records and general administration support
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- Assisting the Director and General Manager with day-to-day tasks
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What We're Looking For

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Previous experience in an accounts or administration role is essential.

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We will only consider applicants with previous experience in the plumbing, roofing, construction, or trades industry.

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The successful applicant will have:

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- Strong accounts administration and debt collection experience
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- Excellent organisational and multitasking skills
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- High attention to detail
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- A confident and qualified phone manner
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- Strong communication skills and the ability to work within a team
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- Good computer skills, including Microsoft Word and Excel
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- Experience using Xero is preferred
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- Tradify experience will be highly regarded (bonus points!)
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- A proactive attitude with strong initiative
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- A reliable and professional work ethic
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What We Offer

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We pride ourselves on maintaining a supportive and enjoyable workplace culture. We regularly organise team events throughout the year, including team dinners, breakfasts, race days, and social outings.

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Hours

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Monday to Friday

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Either:

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- 8:30am – 4:30pm or 7:30am – 3:30pm
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Please only apply if you are available to work these hours.

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📌 Plumbing Accounts & Office Administrator (Victoria)
🏢 Titan Plumbing Services
📍 Victoria