Job Description

IT Manager - Sydney | The Fresh Collective

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Shape the future of technology for one of Australia's leading hospitality and events groups

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The Fresh Collective has been bringing people together through exceptional food, thoughtful service and memorable events across a portfolio of iconic venues, restaurants and cafés across Australia.

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As we continue to grow, we're bringing our IT function in-house for the first time. This is a rare opportunity for an experienced IT leader to build and shape technology across the business.

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Reporting directly to the Chief Financial Officer, you'll lead the strategy, security and day-to-day management of IT, partnering with leaders across the organisation to deliver secure, reliable and innovative technology that supports our people, our venues and our future growth.

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What you'll be doing

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- Lead the transition of our IT from an outsourced managed services model to a high-performing, well-documented in-house function, laying the foundations for our next phase of growth.
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- Own, optimise and continuously improve our Microsoft workplace – Microsoft 365, Azure, Entra ID, Exchange, Teams, Intune and SharePoint – supporting approximately 100 users across multiple sites.
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- Drive cyber security, IT governance and best practice to ensure our systems remain secure, resilient and fit for a growing national business.
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- Manage and support our core business systems, including Humanforce and Momentus Elite, ensuring they are reliable, efficient and meet the needs of our teams.
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Identify opportunities to introduce AI and emerging technologies to improve productivity while maintaining appropriate governance and security controls.

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- Take ownership of our Square for Restaurants POS operations, refining and stabilising them across all venues - an early priority for this role.
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- Partner with the CFO and leadership team as the trusted technology adviser.
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About you

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- A tertiary qualification in Information Technology, Computer Science or a related discipline.
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- Proven experience in an IT Manager, Infrastructure Manager or similar technology leadership role, ideally supporting multiple sites or a geographically dispersed business.
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- Deep, hands-on expertise across the Microsoft technology stack, including Microsoft 365, Azure and Entra ID, together with strong cyber security knowledge.
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- A proactive, solutions-focused and hands-on approach, with the confidence to work autonomously.
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- Strong communication and stakeholder management skills, with the ability to translate technical concepts into practical business solutions for non-technical audiences.
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Why join The Fresh Collective?

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This is a unique opportunity to build something from the ground up and play a key role in shaping the future of technology across a growing national hospitality and events business.

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You'll have genuine ownership, the autonomy to make an impact and direct access to executive leadership as you establish and lead our in-house IT function. Your ideas will be heard, your expertise valued, and your work will have a visible impact across the business.

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In return, you'll join a warm, people-first culture where collaboration, innovation and continuous improvement are valued, and where your expertise will make a genuine difference across the organisation.

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If you're looking for a role where you can build, influence and leave a lasting impact—not simply maintain existing systems—we'd love to hear from you.

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About Us

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The Fresh Collective is a Sydney-based hospitality group operating premium venues across Australia, including the Art Gallery of New South Wales, Australian Museum, Melbourne Theatre Company, and Queensland Museum.

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We deliver exceptional food and beverage experiences across a wide range of events, from intimate dinners to large-scale banquets.

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📌 IT Manager - Sydney | The Fresh Collective (New South Wales)
🏢 The Fresh Collective
📍 New South Wales