Job Description

At efm, our people are at the heart of everything we do, and we pride ourselves on delivering a logistics experience like no other. As Australia's leading 4PL provider, our Warehousing division delivers scalable and flexible solutions supported by industry-leading systems, technology, and operational expertise.

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As part of our continued growth, we are seeking an experienced and driven Site Operations Manager to lead operations at our Altona warehouse in VIC.

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This is a key leadership role responsible for the overall performance of the site, including operational excellence, safety and compliance, financial performance, customer relationships, and people leadership. The successful candidate will be a hands‐on leader who can drive high-performing teams while building a robust and positive site culture.

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Requirements

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Reporting into senior leadership, the Site Operations Manager will be responsible for the effective management of all site operations, ensuring customer expectations and business objectives are consistently achieved.

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Key responsibilities include:

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- Leading and promoting a strong safety culture across the site, ensuring best practice WHS and operational compliance.
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- Managing site financial performance, including budgets and P&L; accountability.
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- Driving operational performance to achieve customer KPIs and service targets.
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- Overseeing day-to-day warehouse operations to ensure efficiency, accuracy, and continuous improvement.
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- Leading, coaching, and developing warehouse leadership teams and employees.
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- Providing weekly and monthly reporting, operational analysis, and business insights.
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- Managing customer relationships and stakeholder engagement to ensure a high level of service delivery.
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- Supporting and driving continuous improvement initiatives across the operation.
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About You

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To be successful in this role, you will be an experienced operational leader with strong commercial acumen and a passion for leading people.

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You will bring:

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- Proven experience managing warehouse or distribution centre operations of a similar scale.
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- Strong leadership capability with a track record in safety, quality, compliance, and team engagement.
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- Experience managing operational budgets and P&L; performance.
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- A hands‐on leadership style with the ability to operate effectively in both operational and commercial environments.
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- Excellent communication and stakeholder management skills.
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- A proactive, solutions-focused mindset and the ability to thrive in a fast-paced environment.
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- Experience with Paperless WMS (highly regarded but not essential).
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Why Join efm?

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- Ongoing professional development and career progression opportunities.
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- A state-of-the-art warehouse with leading technology and systems.
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- A dynamic and empowering culture where continuous improvement is encouraged.
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- The opportunity to be part of a growing industry leader in logistics.
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- Competitive salary package plus bonus structure.
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Join a Team That's Shaping the Future of Logistics

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At efm, we challenge ourselves to continuously improve and deliver better outcomes for our customers and our people. If you're looking for an opportunity to lead a high-performing operation within a growing business, we'd love to hear from you.

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📌 Site Operations Manager (Williamstown)
🏢 Efm
📍 Williamstown