Job Description

Primacy Care Australia - Ferntree Gully VIC

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Support NDIS Participants with Daily Living and Community Engagement

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Are you passionate about empowering people to live independently and build a life that is fulfilling and meaningful to them? Whether you're new to the field or bring years of experience, you'll find a purpose-driven workplace with Primacy Care.

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We are currently seeking Mental Health Key Workers to assist NDIS participants living with a psychosocial disability, with their daily living routines, community access, and NDIS goals.

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Why Join Primacy Care?

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- Team connection - Regular staff meetings, quarterly 1:1 and active Teams discussions
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- Growth pathways - Build your skills in the mental health and disability sector
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- Employee Assistance Program (EAP) - Wellbeing support for you, too
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- Not an agency - You'll build consistency and connection with your participants
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- Registered NDIS Provider
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- Shift structure Supports are typically delivered in short, participant-focused shifts, averaging around 2 hours per shift, depending on individual needs and schedules. This role is well suited to candidates seeking flexible, shorter shifts across the week rather than extended or full-day hours.
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What You'll Be Doing

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In this community-based role, you'll support participants with tasks that promote independence, build capacity, and community connection:

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- Assisting with everyday domestic activities such as meal prep, personal care, domestic assistance, or grocery shopping
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- Supporting secure transport to appointments or local outings
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- Encouraging engagement in social and community activities
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- Promoting the development of daily routines and independent living skills
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- Documenting basic progress notes and communicating respectfully with care teams
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This is a non-clinical, support-focused recovery role. You will make a tangible difference in someone's life while gaining experience in the community services field.

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Opportunities in These Areas

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Ferntree Gully | Boronia | Rowville | Burwood | Doncaster | and surrounds

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What You'll Need

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To support our commitment to safe, high-quality care, shortlisted applicants will be required to provide relevant compliance documentation (e.g. NDIS Worker Screening, Working with Children Check, and qualifications) prior to interview.

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- NDIS Worker Screening Check
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- Working with Children's Check
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- Infection Control Certificate
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- NDIS Worker Orientation Module
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- Police Check
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- First Aid & CPR Certificate
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- A car & valid Australian driver's licence with comprehensive insurance
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- Relevant experience and/or educational qualification such as Certificate III or IV in Community Services, Mental Health, Disability, Aged Care, Individual Support or similar, Diploma in Community Services, Mental Health, or Counselling.
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- A professional attitude, reliability, and strong communication skills
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Award Coverage

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This position is covered under the SCHADS Award Levels 1.3-2.2, commensurate with your experience and qualifications. Applicable allowances are paid in line with Fair Work entitlements.

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📌 Mental Health Key Worker (Williamstown)
🏢 Primacy Care Australia
📍 Williamstown