Job Description

Super Steel Australia – Coopers Plains QLD

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Permanent Full-Time | Coopers Plains, Brisbane

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Looking to start a career in sales?

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Super Steel Australia is one of South East Queensland's leading steel suppliers, servicing the construction, manufacturing, engineering and fabrication industries.

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We're looking for a motivated, reliable and enthusiastic person to join our team as a Trade Counter / Entry Level Sales Representative.

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No industry experience? No problem!

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At Super Steel Australia, we believe attitude is far more important than experience.

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Whether you've worked in retail, hospitality, customer service, warehousing, trades, or you're simply looking for a fresh career, we'd love to hear from you.

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If you're reliable, eager to learn and enjoy working with people, we'll teach you everything you need to know—from steel products and quoting through to customer service, sales and our business systems.

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We're looking for someone who wants to build a long-term career, and we'll invest the time to help you succeed.

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About the Role

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As the first point of contact for many of our customers, you'll play an important role in delivering outstanding customer service while supporting our Internal Sales and Warehouse teams.

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Every day is different, and you'll gain valuable experience while learning about the steel industry from experienced professionals.

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Your responsibilities will include:

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- Serving customers at our busy trade counter
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- Answering customer enquiries by phone and email
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- Preparing quotations and processing sales orders
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- Assisting customers in selecting the right products
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- Building strong relationships with new and existing customers
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- Coordinating customer pickups with our warehouse team
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- Following up customer quotations and enquiries
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- Operating EFTPOS and cash transactions
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- Balancing the cash register
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- Maintaining customer records and completing sales administration
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- Assisting with stock enquiries and warehouse communication
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- Learning about steel products, fabrication services and estimating
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- Maintaining a clean, qualified trade counter and showroom
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- Supporting other departments where required
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- Following company procedures and workplace health and safety requirements
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What We're Looking For

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Experience isn't essential. We can teach you about steel, our products and our systems. What we can't teach is a positive attitude, reliability and a genuine desire to provide exceptional customer service.

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The ideal person will be:

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- Friendly, approachable and confident when dealing with customers
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- Reliable, honest and punctual
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- Motivated with a willingness to learn
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- A positive team player
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- Well organised with excellent attention to detail
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- Able to multitask in a fast-paced environment
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- Comfortable using computers and Microsoft Office
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- Passionate about providing outstanding customer service
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Experience that would be an advantage (but not essential)

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- Retail sales
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- Trade supplies
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- Warehouse or logistics
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- Building or construction products
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- Steel or manufacturing
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What You'll Receive

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- Competitive salary based on experience
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- Full on-the-job training
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- Ongoing mentoring and support
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- Stable employment with a growing Australian family-owned business
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- Opportunity to build a long-term career in sales and the steel industry
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Why Join Super Steel Australia?

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At Super Steel Australia, we pride ourselves on delivering exceptional customer service while creating a workplace where people enjoy coming to work.

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We value people who:

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- Do what they say they will do
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- Take pride in their work
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- Treat customers with respect
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- Support their teammates
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- Have a positive attitude
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- Want to continually learn and improve
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If you're looking for more than just a job and want to build a rewarding long-term career, we'd love to hear from you.

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📌 Trade Counter / Entry Level Sales Representative (Queensland)
🏢 Super Steel Australia
📍 Queensland